Job Title: Client Care Coordinator

Job Type: Flexible (Remote but office space can be made available) – Approximately 10 hours/week

The Client Care Coordinator will be responsible for the following:

Supporting Active or Potential Clients’ care across the entire practice. This includes but is not limited to:

• Support with data tracking and assigning tasks via a shared email ‘info@’ - ensuring response to all emails within 24 business hours. (50%)
• Support current or potential clients needing higher-level care through referral connections.
• Connecting clients to the correct people/needs around billing, scheduling, or complaints within FW
• Maintain a database of potential clients and reach out as available (20%)
• Working closely with the Office/Scheduling Manager on tasks they need support with (including learning their role to allow for vacations) (10%)
• Attend weekly or bi-weekly supervision (with an organized list of questions or concerns) (10%)
• Attending meetings around training, planning, and building within FW (10%)
• Have set office hours where work will be completed regularly
• Other tasks will be assigned/ needed as roles grow and evolve with experience.
• *Percentages are anticipated, and more time may need to be directed to specific tasks.

This position will be paid biweekly on Thursday at $20/hour, less applicable withholdings.

Terms of position:

• This position will be reviewed quarterly and based on the demands and growth the Director of Finance sees in collaboration with the Executive Director
• This position is part-time with growth potential.

This is an at-will position, and either party can terminate at any time, though a 12 month term is requested.
Start Date: 01/2023

If you have questions about these requirements or the position, please email Jodie at jodie at forwardwellnesscounseling.com for more information and to set up a time to chat. _ To apply for this poisition please email a resume and cover letter to above email._

More about Forward Wellness Mission/ Vision:

At Forward Wellness, we strive to support all people and families to access quality mental health care. We want to reduce the stigma of mental health care while increasing access to information with a socially conscious mind.

-We believe growth is a human condition.

-We believe growth occurs through self-reflection and is an act of personal liberation.

-We believe moving from discomfort to transformation is magnificent, and as therapists, we are honored to be a witness.

-We believe there is no one correct way to heal, and each of us has a unique story, thus, each client deserves a flexible, unique, and personal therapeutic experience.

None of us can grow in isolation – we all grow together.

Job Type: Part-time

Pay: $20.00 per hour

Benefits:

• Flexible schedule

Work setting:

• Private practice
• Remote

Experience:

• Professional Work: 5 years (Preferred)

Work Location: Remote

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