Rejuvn8 Aesthetics is Upstate New York's leading Medical Spa with locations in New Hartford and Syracuse, NY and opening soon in Latham, NY. We offer a wide range of medical aesthetic treatments including Botox, Filler, Laser Hair Removal, Hydrafacial, and more! We are one of the fastest growing aesthetic brands in Upstate New York. As a result of our growth, we are looking to add a Client Service Coordinator to our Latham, NY clinic.

The Client Service Coordinator will facilitate a positive guest experience by initiating a welcoming arrival, enhancing the flow of each client’s time in the clinic, and maintaining follow-up communication to ensure client satisfaction and retention. This position is crucial in creating a positive experience before, during, and after a client’s visit, contributing to the overall success of the Rejuvn8 brand.

Responsibilities:

Greet clients as they arrive and ensure a friendly and welcoming atmopshere

Coordinate the client experience throughout their visit

Assist with client follow-up

Introduce clients to our innovative membership programs and cross promote complimentary services

Assist treatment providers to ensure optimal work flow

Ensure clinic is clean and presentable to clients

Help maintain clinic supply and retail inventory

Facilitate payment and/or patient financing plans

Coordinate all client communications including calls and messages

Assist with marketing campaigns

Qualifications:

Minimum high school diploma/GED

1-2 years of medical office, customer service, or sales based retail experience preferred.

Ability to learn web based programs including but not limited to electronic health record, google suite services (email, docs, sheets, etc), client messaging, and social media.

Be able to work in a team based environment.

Ability to to travel to our Syracuse office for training and occasional work days based on staffing needs.

Must be available to work during our clinics operating hours.

Benefits:

401K plan with up to a 4% employer match

Health Insurance available with full-time hours

Competitive pay with bonus opportunities

Discounted treatments, services, and skincare products.

Closed on most major holidays

Ability to grow with the company. Internal employees are considered for positions before outside candidates.

Job Type: Part-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Schedule:

• Day shift

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Latham, NY 12110: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• Previous work: 1 year (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: In person

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