Clinic Coordinator Job at Central City Concern
Since 1979, the Portland community has trusted Central City Concern (CCC) to help people create meaningful, long-term change. Every year, we serve more than 13,000 people experiencing or at risk of homelessness with affordable and supportive housing, person-centered health care, addiction recovery and employment assistance. By providing health care, housing and jobs, CCC is ending homelessness in Portland and helping people achieve their highest potential.
CCC’s Old Town Recovery Center is seeking a Clinic Coordinator to join our team!
Schedule: Monday – Friday, 8:00am – 4:30pm.
This position provides administrative, clerical, project and office support to the management and clinical team of the Old Town Recovery Center. Seamless support of the management and clinical team (comprised of the Program Director, Clinical Supervisors, Mental Health Counselors, Case Managers, Behavioral Health Assistants, and Peer Support Specialists) ensures efficiency, quality, and productivity of clinic management processes.
The Successful Candidate:
You are able to consider the impacts and outcomes for underserved communities during decision-making processes, to deliver high quality care to a vulnerable population of clients. You are passionate about learning more about and working within healthcare. You are a clear communicator with excellent organizational skills and the ability to manage time effectively. You are open and willing to work cross-functionally with a group of internal and external partners, including community partners, providers, clients, and program staff.
Duties to Include:
- Arranges meetings and events as directed, including securing location, arranging, and setting up of necessary equipment and supplies. (This would include webinars, skype, laptop, projector, relative packets/information etc.). Notifying participants, creating agenda, keeping minutes, and completing other reports as directed.
- Manages clinic conference and session room schedules and reservations.
- Project and special event coordination for the clinic including staff appreciation, celebrations, annual extravaganza, and retreat.
- Completes accounts payable for clinic expenditures. –
- Onboarding and De-boarding of new staff. Organizes appropriate orientation schedule, trainings and equipment (e.g., phones, fobs, keys, signature stamps and etc.) for all new clinic employees, Residents & students. Ensures schedule matches training times. Provides overview of UKG and ShoreTel.
- Completes a variety of computer-based tasks related to documentation in the appropriate format. Examples include but are not limited to typing correspondence, memos, and reports; completing applications; data entry; registration and billing; creating charts, graphs, and reports (such as daily ER, weekly appointment & monthly referral & third next available reports)
- Works with the EHR team on coordination and creation of provider transition letters and other health outreach letters to patients.
- Completes administrative duties related to travel, training, timekeeping, license renewals, subscriptions, dues, and other appropriate administrative functions.
- Responsible for ensuring that all Old Town Recovery Center business and appointment cards are up-to-date, accurate and ordered as needed. Keeping standard clinic forms/cards/information stocked.
- Maintains the clinic’s staff contact lists and rosters.
- Creates signage and promotional material for clinic as needed, including brochures and announcements.
- Represent the clinic on the CCC safety committee. Attends monthly meeting.
- Receives all internal and external customers to the clinic in a friendly, professional, and courteous manner.
- Personally responds to non-technical/non-clinical questions regarding the teams and clinic.
- Completes projects as outlined by supervisor or designee in a timely manner.
- Research information needed to complete projects.
- Makes suggestions for strategies that would improve the administrative processes within the team, department, and/or clinic.
- Attends all mandatory CCC trainings and meetings in a timely manner.
Requirements:
- Must have at least two years administrative support experience in a medical or social service setting.
- Excellent computer skills and high proficiency in Microsoft Office Suite.
- CPR certification required prior to start.
- Bi-lingual Spanish speaking preferred.
- Must pass a pre-employment drug screen, TB test, and DHS background check.
Central City Concern offers an incredible benefits package to our employees!
- Generous paid time off plan beginning at 4 weeks per year at the time of hire. Accrual increases with longevity.
- Amazing 403(b) Retirement Savings plan with an employer match of 4.25% in your 1st year, 6% in the 2nd year, and 8% in your 3rd year!
- 12 paid Holidays PLUS 2 Personal Holidays to be used at the employee’s discretion.
- Comprehensive Medical, Vision, and Dental insurance coverage.
- Employer Paid Life, Short Term Disability, AND Long Term Disability Insurance!
- Sabbatical Program offering extended time off at years 7, 14 and 21.
Central City Concern is a second chance employer and complies with applicable laws regarding consideration of criminal background for employment purposes. Government regulations, contractual requirements, or the duties of this particular job may require CCC to conduct a background check and take appropriate action to address prior criminal convictions.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
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