Clinical Informatics Specialist(RN), 32 hours - East Sandwich

Under the local direction of the site VP of Operations, and the broader direction of Spaulding Rehabilitation Network (SRN) Clinical and IT leadership, the Clinical Informatics Specialist will

• Fulfill the role of central point of contact for all site-based clinical disciplines (MDs/Nursing, Therapy, Ancillaries, Support Staff), integrating understanding of organizational policies/standards; clinical experience and knowledge of EMR and other Clinical Information Systems (CIS*) to support and improve patient care clinical workflow and related processes throughout SRN.
• Collaborate with other SRN Informatics Specialists, Information Systems CBAs (Clinical Business Analysts), Clinical Leadership and other stakeholders to achieve a high degree of workflow process standardization and staff competency in the administration of safe, compliant care utilizing Clinical Information Systems (CIS)*.
• Identify, collect, and process data to support and improve end users’ clinical practice; manage and report findings to administration and help to integrate into staff education; and serve as an extension of the information systems department, collaborating on CIS* issues that impact clinical practice.
• Collaborate with key stakeholders as new applications are developed, tested and implemented, and also act as a Credentialed Trainer across various Partners eCare (PeC) applications, will also train on other CIS*.

Key Responsibilities

• Serve as primary contact / support for clinicians at SRN site(s) on EMR and other CIS* system functionality.
• Acts as a liaison between site clinical departments for CIS* related issues and workflow needs
• Collaborate with SRN Information Systems Clinical Business Analyst (CBA) and Informatics Leads to troubleshoot complex issues; and participate in the development and implementation of solutions.
• Assists with coordinating and engaging clinical groups, including physicians, nurses, pharmacists, and other health professionals and operational leaders to ensure that CIS* clinical content meets functional, workflow, safety, regulatory and process requirements
• Support site needs related to CIS* use including chart audits, staff inservices/retrainings, and regular meetings and communication with clinical departments (MDs, Nurses, Ancillaries).
• Participate in CIS* data/analytics analyses including report identification, scoping and recommendations.
• Provide CIS* expertise in quality reviews (ex/ SOR and RL Solution investigations) accreditation surveys, and DPH/regulatory audits and investigations
• Identify and report CIS* workflow and functionality findings into site-based and SRN-wide collaborative / governance groups to support process improvement and standardization strategies.
• In collaboration with SRN Informatics Leads, support process for Epic application enhancement requests to PeC to ensure EMR meets clinical needs of the site and levels of care.
• Perform CIS* system testing to ensure systems meet implementation goals.
• Participate as needed as subject matter expert on PeC Enterprise Expert Panels, Clinical Content Groups, etc.
• Provides subject matter expertise to inform optimal CIS* clinical content development and maintenance.
• Assist in management and tracking of CIS* related clinical hardware (ie: glucometers, nurse call phones, etc.)
• Understand and educate staff as needed on CIS* use, minor software updates and major software upgrades.
• Maintain Credentialed Trainer designation, knowledge and relationships to perform PeC training for new hire onboarding and perform staff supplemental training related to *CIS updates, enhancements, implementations, etc.
• Provide subject matter expertise to PeC training curricula and ensure accuracy and relevance of curricula modifications.
• Develop and implement new training materials as needed related to PeC clinical documentation.
• Travel as needed to fulfill Clinical Informatic Specialists needs SRN.
• Additional department, organization, or SRN activities are completed per established objectives.
• Performs other duties as assigned.

• CIS = Clinical Information Systems, including Epic, eCare complementary applications, and site-owned Clinical Information Systems

Education/Degree

Required

• Clinical Licensed Degree - this postion requires current/active Registered Nurse license in the Commonwealth of Massachusetts.

Preferred

• Bachelor’s Degree in Healthcare

Experience

Required

• At least 3 years’ experience in a rehabilitation setting required
• At least 3 years’ experience working with an EMR
• Participation in education or staff development
• Experience with balancing multiple projects and project teams

Preferred

• Advanced proficiency with Epic and other core information systems
• Practicing clinician or similar clinical role desired
• Understanding of clinical operations and related business processes
• Knowledge of clinical care processes across disciplines and across the care continuum

Licensure

• Current clinical licensure required (This position requires current/active RN license)

Skills (Specific learned activity gained through training (e.g. computer skills, keyboarding, presentation, etc.)

Required

• High proficiency with standard office technologies and software, with demonstrated ability to learn new software.
• High proficiency with use of electronic medical records.
• Excellent communication skills including strong verbal and interpersonal skills to contribute as a member of a team.
• Demonstrated ability to independently and effectively develop, maintain, and manage relationships.
• Self-directed initiative to prioritize work, meet deadlines and adapt to changing situations.
• Demonstrate ability to develop creative solutions to complex problems
• Anticipate challenges and develop and implement solutions.
• Excellent organizational skills; detail oriented and efficient

Preferred

• Expert knowledge in the use of Epic applications.
• Project management skills.

Spaulding Rehabilitation Network (SRN) is committed to diversity in the workplace which begins with respect and opportunity for all. SRN takes affirmative action to ensure that equal employment opportunity is provided to all persons regardless of race, religious creed, color, national origin, sex, sexual orientation, gender identity, genetic information, age, ancestry, veteran status, disability or any other basis that would be inconsistent with any applicable ordinance or law. If you need a reasonable accommodation in coming to or participating in the interview process, please let us know.