Clinical Liaison

Phoenix Mental Health and Wellness

We don’t just have a mission statement…we have a mission.

At Phoenix our commitment to optimal mental health and steadfast support isn’t just for our clients, it extends to every member of our team.

Phoenix Mental Health and Wellness realize the strength of our practice is our exceptional staff. We support our employees in building a thriving and profitable workload upon a culture of values of innovation, professionalism, and healthy work/life balance. We are currently seeking a Front Office Liaison (Full Time). This is an in-person position at one of our location in Flagstaff, AZ.

We are seeking to hire a clinical liaison who will be responsible for assisting with administrative duties at our facility. As a successful candidate, you will be responsible for providing administrative support to ensure efficient operation of the medical office. You will support providers and patients through a variety of tasks related to patient care management, organization, and communication. You will be responsible for obtaining patient records and test results, coordinating daily administrative tasks, preparing treatment rooms for examinations, and directly assisting our practitioners. To be successful in this role, a basic understanding of patient care and medical terminology will be a huge advantage for you. The target is to complete all activities accurately, with high quality and in a timely manner.

Schedule: Monday – Friday 8:00 am – 5:00 pm

Compensation: $18.00 -$20.00 per hour

Requirements:

• High School Diploma or Equivalent (Required)
• Certified Nursing Assistant/Medical Assistant (Preferred)
• Behavioral/Mental Health Experience (Preferred)
• Medical Office Experience (Preferred)
• Microsoft Office Proficiency (Preferred)

Advantages:

• Benefits: Health, Dental, Vision, and Life Insurance
• 401K with employer match
• Paid time off (PTO)
• Employee Assistance program (EAP)

Beneficial Skills & Experience:

• Answer incoming phone calls and return calls when indicated
• Directly interact with patients
• Collaborate with your assigned provider
• Schedule appointments
• Perform data entry
• Measure and record vital signs
• Clean exam rooms
• Document basic medical history and other pertinent information
• Update and file medical records
• Distribute/retrieve correspondence letters, consents, release of information, etc.

About Phoenix Mental Health and Wellness

We are a fast-growing mental health organization (Psychiatry), and we have offices in Flagstaff, Show Low, and Tempe. We are looking for a friendly, motivated person with medical office experience to join our team! We will hire the best candidate in any of these locations. This is not a remote position; the job will be at our Flagstaff, AZ location.

Phoenix is a proud member of the Refresh Mental Health network. Refresh provides outstanding operational support, infrastructure, and resources to allow clinicians to focus on what they do best — providing exemplary care to clients. This partnership allows us to offer additional resources and operational support while maintaining our local identity and leadership.

Refresh is an Equal Opportunity Employer that values a diverse workplace. We are committed to building a team that is inclusive of all people, including those of LGBTQIA+ communities, members of all ethnic groups, people with disabilities and medical conditions, foreign-born residents, and veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Refresh is also committed to compliance with all fair employment practices regarding citizenship and immigration status.