Clinical Research Coordinator Job at University of California San Francisco
Please note: this is a hybrid role; at least 2 days per week on site at Mission Bay; remote the other days.
Under the direction and supervision of the Principal Investigator (PI) with significant input from the lead CRC, the position will mainly conduct participant recruitment activities for a National Institutes of Mental Health (NIMH)-funded randomized clinical trial to develop and pilot a mobile app for couples in which at least one member is African American/Black and living with HIV. Primary responsibilities will include: 1) Participant recruitment: implementing outreach activities and recruitment strategies, preparing and distributing outreach materials, developing and maintaining referral options for ineligible participants, maintaining the study’s recruitment database, providing recruitment reports to the project team; 2) Participant retention: reminder calls, texts and emails, monthly check-ins; 3) Other duties as assigned by the PI and lead CRC.
Study Coordination and Data Collection:
Under the direction and supervision of the Principal Investigator (PI) with significant input from the lead CRC, the position will mainly conduct participant recruitment activities for a National Institutes of Mental Health (NIMH)-funded randomized clinical trial to develop and pilot a mobile app for couples in which at least one member is African American/Black and living with HIV. Primary responsibilities will include: 1) Participant recruitment: implementing outreach activities and recruitment strategies, preparing and distributing outreach materials, developing and maintaining referral options for ineligible participants, maintaining the study’s recruitment database, providing recruitment reports to the project team; 2) Participant retention: reminder calls, texts and emails, monthly check-ins; 3) Other duties as assigned by the PI and lead CRC.
Study Coordination and Data Collection:
- Identify, recruit, screen, and enroll study subjects
- Schedule and meet with subjects for study visits, administer questionnaires, collect medical history, and perform study procedures
- Maintain rapport with subjects and ensure effective communication, retention, and follow-up appointments
- Obtain informed consent and assess and advocate for patient safety throughout each protocol procedure
- Oversee subject reimbursement and ensure proper specimen storage, data collection, and shipping
- Coordinate and network with other studies and technicians to ensure scheduling efficiency
- Conduct medical chart reviews and extract medical information and data for use in studies
- Implement needs assessments and recommendations for enhancements on patient coordination, data collection, data management, protocol adherence, and study collaboration
- Collect and enter data from subject visits, procedures, lab tests, and other participation into databases
- Manage and update database structure and create new databases as needed
- Create and maintain comprehensive data sets as requested by the CRC Supervisor and/or PI
- Maintain data collection forms for effective data collection, entry, and analysis
- Perform queries and analysis in databases and analyze data as they become available
- Train staff and others on research protocols, procedures, data collection/entry, database procedures, medical chart review, and storage
- Attend and actively participate in regular team meetings
- Oversee data integrity and assess adequacy of existing policies and procedures on subject recruitment, data collection, and management
- Update and maintain a procedure manual documenting all study-related procedures
- Implement and maintain periodic quality control procedures
- Suggest modifications to administrative infrastructure to accommodate increasing complexity of studies
- Modify data collection instruments and help schedule and coordinate staff
- Maintain subject tracking systems
- Arrange exchange and transport of specimens with collaborating investigators and staff
- Ensure integrity and security of samples
- Enter, renew, modify, and submit CHR applications and protocols and ensure institutional review board approval
- Design and enhance case report and data collection forms and assure protocol adherence and data quality
- Evaluate protocols on an ongoing basis and implement improvements as needed
- Ensure studies are carried out according to regulations and maintain regulatory documents
- Initiate and follow-up on CHR submissions and modifications and monitor timelines for data submission
- Participate in internal and external audits or reviews of study protocols and prepare necessary documentation
Department Description
UCSF's Temporary Employment Program (TEP) recruits and hires temporary employees for immediate clerical and technical support services to UCSF Departments and various off-campus locations. UCSF departments deploy temporary employees to work on special projects, fill in for regular employees who are on vacation or leave, or to temporarily fill a vacant position during recruitment. Frequently temporary employees become successful candidates for career and limited appointment positions.
Required Qualifications
- Attention to detail; strong interpersonal skills; excellent, effective verbal and written communication skills to coordinate with subjects, team members, other departments and outside institutions; and the ability to multi-task in a fast-paced environment while working with a diverse subject population.
- Ability to work well independently, complete projects in a timely manner, and prioritize multiple projects to ensure the completion of essential tasks by deadlines.
- HS graduation and sufficient experience and demonstrated skills to successfully perform the assigned duties and responsibilities.
Preferred Qualifications
- Fluency in the usage of Committee of Human Research (CHR) online iMEDris system for submission, renewal, and modification of protocols through this system.
- Understanding of patient population to create rapport and a relationship, while also giving insight to what is realistic and appropriate for patient participation.
- Experience with electronic medical records.
- Knowledge of UCSF and departmental policies for dealing with reimbursement, guidelines for research, confidentiality and HIPPA regulations, following the UCSF mission statement and purpose for research, and a clear understanding of policies and procedures on patient safety and confidentiality (electronic and hard copy medical records, patient charts, communication, etc.); knowledge of medical terminology, research policies and guidelines, guidelines for packing/shipping infectious substances, database building/analysis, and data management within some of the following: Access, Stata, SASS/ SPSS, and Teleform programming platforms.
- Experience applying the following regulations and guidelines:
- Good Clinical Practice Guidelines
- Health Information and Accountability Act (HIPAA)
- The Protection of Human Research Subjects
- CHR regulations for recruitment and consent of research subjects
- Effective Cash Handling Procedures
- Environmental Health and Safety Training
- Fire Safety Training
- Working knowledge of clinical or laboratory research, clinical trial recruitment, eligibility, protocol adherence, quality data submission and adverse event reporting.
- Ability to effectively manage multiple priorities, prioritize projects and meet the demands of a fast-paced and dynamic work environment. Adaptable to quickly changing priorities.
- Demonstrated skills in employee supervision and HR administration. Demonstrated experience in training others, particularly in the field of research.
- Critical thinking skills to evaluate issues and identify a potential solution.
- Clear and concise communicator; good verbal and written communication skills; both.
- Good interpersonal skills, including but not limited to: problem-solving, teamwork development, leadership, mentorship. Interpersonal skills to effectively motivate others. Works well with others to achieve common goals. Ability to cultivate relationships with multiple stakeholders at various levels of administration.
- Ability to perform all commonly applicable functions in word processing and spreadsheet software. Effectively uses campus' clinical information and documentation application programs. Proven ability utilizing clinical trial management systems.
- Working knowledge and experience with data collection activities in sexual and gender minority populations of color.
- Working knowledge of the design and implementation of data collection procedures and protocols.
- Strong analytical skills required at this level.
- Report preparation skills and knowledge
- Flexible schedule including evenings, weekends, and holidays
- Ability to establish rapport and work effectively with LGBTQ people and people of color
- Comfortable discussing sensitive topics related to drug use, alcohol use, HIV, intimate partner violence, and sexual behavior
- Comfortable working with a diverse range of study participants
- Strong organizational, communication, and interpersonal skills
- Self-starter and team player
- Ability to work remotely and independently with reliability and promptness
- Confidently approach and interact with LGBTQ people at events and recruitment settings
- Ability to maintain participant confidentiality with professional judgment and tact
- Understand priorities in HIV behavioral research
- Proficient in writing and computer skills
- Previous experience with same-gender couples, sexual minority men and/or transgender individuals, HIV-prevention or other public health efforts, and/or sensitive study materials.
About UCSF
The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.
Pride Values
UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values.
In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu
Join us to find a rewarding career contributing to improving healthcare worldwide.
In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu
Join us to find a rewarding career contributing to improving healthcare worldwide.
Equal Employment Opportunity
The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Organization
TEP
Job Code and Payroll Title
009335 CLIN RSCH CRD
Job Category
Professional (Non-Clinical), Professional and Managerial, Research and Scientific, Support Services, Temporary Employment
Bargaining Unit
University Professional Technical Employees – Research Support Professionals Unit (UPTE-RX)
Employee Class
Temporary Employment
Percentage
100%
Appointment End Date
31-Jul-2023
Location
Mission Bay (SF), Remote / Telecommute
Shift
Days
Shift Length
8 Hours
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