Have you considered working for a financially stable, independent non-profit? Are you interested in being part of a team that feels like the family you choose? Would you like your work to be meaningful in such a way that you get to see the good that you are doing? If so, you should check us out! The clinical half of our team has grown so fast we need our other half, our invaluable administrative team, to grow along with us. Is this the place for you?
PROVAIL has an exciting opportunity for a Clinical Services Coordinator I to join our team! In this role you will be responsible for performing scheduling, the client intake processes, and providing excellent customer service. As a member of our Mobility and Communication team, you will be helping to support our outpatient speech, occupational, & assistive technology clinical services, school services, as well as other mission-based services.
This is a full time entry level position located in our Seattle office, and is on-site.
About Us
PROVAIL was founded in 1942 by parents of children with cerebral palsy. They created some of the first community services for individuals with cerebral palsy and other severe disabilities in the area. Our mission is supporting people with disabilities to fulfill their life choices. We help people decide how they want to live their life in the community and then provide the support services they need to act on those choices. We are one of the state’s largest private, multi-service agencies dedicated to meeting the needs of children and adults with all types of disabilities.
What we offer:

• Competitive pay, $19 - $22 per hour
• Comprehensive medical, dental, vision insurance with highly subsidized employer contribution for the employee. Dependent coverage for qualified family members is available. Employer Funded Health Reimbursement Account (HRA) when enrolled in a medical plan.
• Flexible Spending Accounts (FSA) - Health Care and Dependent Care
• Employee Assistance Program
• 80 hours paid vacation plus incremental increases based on years of service
• Twelve paid personal holidays
• 403(b) retirement plan
• Referral bonus program

What you’ll do:

• Manage, monitor and schedule, intakes, assessments and evaluations
• Ensure all required documentation is received for services
• Work with the clinical team to ensure proper scheduling of clients
• Monitor Authorizations and following appropriate clinical guidelines for visits
• Manage phone, email, and fax communications to the appropriate party internally and externally for the company for the M&C department
• Performing front desk operations with exceptional customer service and effective interaction with clients, visitors, staff and the broader community.
• Other duties as assigned.

What you’ll bring:

• High school or equivalent experience
• Some experience in the healthcare field or commensurate experience preferred.
• Some experience with scheduling, e.g. google calendar, other electronic scheduling systems for multiple clinicians/individuals preferred.
• Some experience with the medical front office and HIPAA preferred.
• Keen ability to organize and maintain data within an outpatient healthcare setting.
• Demonstrated ability to time manage and prioritize tasks on a daily, weekly and monthly basis.
• Prior experience with electronic scheduling, scheduling in a multiple provider medical practice, medical records, medical billing, authorizations and insurance verifications is a plus.

COVID-19 VACCINATION POLICY: Proof of COVID-19 vaccination is required or an approved accommodation request prior to starting work.
PROVAIL_ is committed to diversity & inclusion and continually working to build an organizational culture and climate in which every voice is valued, staff have a sense of belonging and connection with one another and to the organization, and staff feel empowered to do their best work. We specifically encourage people of color, individuals who identify as LGBTQ and individuals with disabilities to apply for this position._
PROVAIL_ is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law._
Similar job titles: Medical Receptionist, Patient Scheduler, Clinic Receptionist, Patient Appointment Scheduler, Patient Intake Clerk, Clinic Scheduler, Patient Insurance Verification/Billing Specialist, Patient Insurance & Accounts Receivable Specialist, Medical Office Specialist, Medical Accounts Receivable Specialist.

XJ6

Job Type: Full-time

Pay: $19.00 - $22.00 per hour

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