Clinical Specialist Job at Holcomb Behavioral Health System
Do you want to make an impactful, positive difference in the lives of individuals every day? Come join Holcomb’s amazing team of trained, empathetic employees!
Position: Clinical Support Specialist (Medical office experience preferred)
Location: Kennett Square, PA
Schedule: Monday to Thursday (10:30am - 7:00pm) and Friday (8:30am-5pm)
The Clinical Support Services (CSS) department provides administrative support to a wide range of behavioral health programs. We are seeking individuals to provide excellent customer service who are passionate about helping others. The CSS role provides a great foundation for those looking to grow in the mental health field.
- Greeting all external and internal customers in a professional manner whether in person and/or over the phone
- Checking clients in for their appointments
- Collecting and recording client payments in electronic health record
- Making appointment confirmation calls
- Answering telephone console, screening calls and forwarding messages
- Responsible for working cooperatively with other administrative and clinical staff members to manage client communication and needs, whether on the phone or in person
- Obtaining authorization for services
REQUIREMENTS: Flexible on evening hours is a must
EDUCATION:
High School diploma or equivalent
EXPERIENCE:
One year experience in medical or behavioral health care office setting or other professional business office setting which includes customer service and data entry.
Required Clearances: Child Abuse clearance, Criminal clearance, and verification that employee is not on any Medicaid/Medicare Exclusion list.
NOTE: At the discretion of the Personnel Officer, additional related experience and/or education may be substituted in lieu of the requirements specified under Education and Experience.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
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