JOB SUMMARY

Hiring Range: $22.69 - $26.54
Full Range: $22.69 - $30.40

Under general direction, the Code Compliance Officer investigates and enforces all applicable Town, County, and State laws as they relate to Town codes, zoning ordinances, and regulations. Protects the citizens of Prosper by performing inspections and identifications of property for substandard and objectionable conditions.

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SUPERVISION RECEIVED AND EXERCISED*

• Receives immediate supervision from the Health & Code Compliance Manager.
• Position does not exercise supervision of direct reports.

EXAMPLES OF DUTIES

Duties and responsibilities include, but are not limited to, the following:
Essential Functions

• Uses critical thinking skills and professional judgement in abating code violations.
• Resolves conflicts using exceptional customer service.

• Investigates alleged violations of local and State laws, Town ordinances, or codes relating to environmental or public health nuisances, monitors mosquito testing, illegal activity, storage violations, loose animals, and other potentially hazardous conditions.
• Inspect signs, fences, junk, branches, trash, and any other item that could present as objectionable material; collects illegal advertising signs from right of ways and maintains signs on commercial properties.
• Conducts field inspections to detect the use of inferior materials as well as deteriorating conditions relative to the International Property Maintenance Code.
• Consistently patrols residential neighborhoods and commercial businesses to identify illegal or unsafe activity and address problems.
• Prepares and maintains accurate records, compiles data and reports, and utilizes information as witness for the prosecution in court cases; prepare, process, and issue notices and/or citations for violations of applicable codes, regulations, or laws and follow through with appropriate actions, to include photography of evidence.
• Conducts inspections and follow-up actions of apartment complexes in conformance with the Multifamily Rental Inspection Program.
• Investigates title information and tax rolls to determine property ownership; researches property owners, tenants, and vehicle owners; identifies discrepancies and addresses code violations to ensure compliance.
• Communicates and engages with the public to address violations, answer questions, and assist with correcting deficiencies; drafts and delivers notices and letters to residents and commercial businesses.

• Assists in review of current codes and proposed changes to codes; researches ordinances to assure compliance with surrounding cities.
• Willing to work weekends and after normal business hours; may work on an on-call basis.
• Regular and consistent attendance for the assigned work hours is essential.
• Perform such other duties as assigned.

QUALIFICATIONS

Knowledge of:

• Modern office procedures, methods and equipment.
• Proper public contact and telephone etiquette.
• International Property Code.
• Business letter writing and basic report preparation.
• English usage, spelling, grammar and punctuation.
• Computer skills using Microsoft Office applications, Internet, Adobe Acrobat and conversion techniques, Microsoft Outlook, Permitting software and related equipment.
• Town policies and procedures.
• Local Government Codes, Town’s Zoning Ordinance, Subdivision Ordinance, and Sign Ordinance, and the Property Maintenance Code.
• The ability to communicate effectively verbally and in writing.
• Code enforcement, evidence gathering and citation preparation procedures.
• The judicial system, as well as ordinance research and writing protocol for adopting or amending local laws.

Ability to:

• Prepare clear and accurate correspondence, documents and reports.

• Prioritize and organize various assignments in order to produce efficient results.

• Operate standard office equipment and digital camera.

• Communicate clearly and concisely, both orally and in writing.

• Understand and follow written and oral instructions.

• Provide tactful and appropriate responses to inquiries from the public, other departments or agencies.

• Establish and maintain cooperative-working relationships and the ability to work in a team environment.

• Schedule and coordinate meetings.

• Learn and interpret Town and State codes pertaining to neighborhood integrity

• Recognize faulty or hazardous conditions created by deteriorating or neglected maintenance

• Establish and maintain accurate records and letters.

• Work independently and exercise situational judgement in the field without direct supervision.

• Read and interpret applicable plans and blueprints.

• Learn permitting procedures for both residential and commercial projects.

• Attend Code Enforcement meetings as necessary.

• Offer flexibility and adaptability, especially during times of change.

Experience and Training Guidelines:
Experience:

• Three (3) years of experience in the Code Enforcement (health or building) field.
• Two (2) years of customer service experience preferred.
• Must pass MVR check.
• Must pass pre-employment drug screening and background check.

Education:

• High School Diploma or G.E.D.
• Must maintain required certifications

License or Certification:

• Must possess the Texas Department of Licensing & Regulation Code Enforcement Officer License.
• Must possess a valid Texas Class C driver's license.
• Must posess or be able to obtain the International Property Maintenance and Housing Inspector through (ICC) International Code Council Code Certification within (2) years of employment

ADDITIONAL DETAILS

PHYSICAL DEMANDS:
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Regularly required to sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk or hear.
• Must be able to walk, stand, stretch, bend, twist, stoop, and kneel.
• Frequently required to lift and/or move up to 30 pounds.
• Specific vision abilities required by this job include close vision and the ability to adjust focus.
• Drive for extended periods of time during the course of field inspections. Operate a Town vehicle.

WORK ENVIRONMENT:
The work environment characteristics described here are representative of those that an employee encounters while performing the essential function of this job.

• The noise level in the work environment is usually moderate. Employee must have ability to maintain concentration in the midst of interruptions and background noise.
• Work may be performed indoors in a climate-controlled office as well as outdoors in all extremes

of weather conditions, unsafe and unhealthy building conditions, and rough or unstable terrain.
Reasonable accommodations may be made to enable individuals with disabilities with disabilities to perform the essential functions of this job.
This job description is not an employment agreement, contact agreement, or contract. Management has exclusive right to alter this job description at any time without notice.

Job Type: Full-time

Pay: $47,199.25 - $63,225.56 per year

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