Collection Representative Associate Remote Job at Allina Health System
Department: 81060650 Solution One
Shift: Day (United States of America)
Hours: 40
Contract: Non-Union
Weekend Rotation: None
Job Profile Summary: This position is responsible for initiating calls with patients to collect payments and settle accounts. Follows-up on accounts, receives and processes payments, and updates incomplete and missing account information. Collaborates with patients to create payment arrangements and counsels patients on financial assistance programs.
Job Description:
Principle Responsibilities
Job Requirements
Physical Demands
Sedentary:
Lifting weight Up to 10 lbs. occasionally, negligible weight frequently
Additional Job Description:
Shift: Day (United States of America)
Hours: 40
Contract: Non-Union
Weekend Rotation: None
Job Profile Summary: This position is responsible for initiating calls with patients to collect payments and settle accounts. Follows-up on accounts, receives and processes payments, and updates incomplete and missing account information. Collaborates with patients to create payment arrangements and counsels patients on financial assistance programs.
Job Description:
Principle Responsibilities
- Coordinates the resolution of unpaid accounts.
- Receives and resolves calls from patients, insurance companies, attorneys, and departments.
- Obtains and processes payments.
- Collaborates with patients to create payment arrangements.
- Updates incomplete and missing account information.
- Documents collection activities.
- Other duties as assigned.
Job Requirements
- Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description, and High school diploma or GED preferred
- Associate's or Vocational degree in business, healthcare, or related field preferred
- 0 to 2 years experience in a call center, medical, insurance, or collections required
- 0 to 2 years experience using a 10-key keyboard preferred
- 0 to 2 years medical terminology knowledge preferred
- 0 to 2 years experience using Microsoft Office preferred
Physical Demands
Sedentary:
Lifting weight Up to 10 lbs. occasionally, negligible weight frequently
Additional Job Description:
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