Summary:

Come join the Team!

We offer competitive pay!

We offer benefits from day 1.

• Medical Insurance-BCBS
• Dental Insurance-Delta Dental
• Vision Insurance (VSP)
• Short- and Long-Term Disability
• Health Savings Account
• Life and AD&D Insurance

Do you work well in a fast paced environment? If so this position may be the fit for you!

In a high volume, fast paced environment, the collection specialist is responsible for contacting multiple types of commercial customers to improve delinquency, increase cash flow and reduce DSO, while maintaining a professional and customer centric attitude.

Essential Duties and Responsibilities:

In a fast paced, team and goal-oriented credit and collections department, duties include:

• Make outbound collection contacts in a professional manner, fostering customer relationships.
• Identify, research, and resolve customer issues and discrepancies.
• Prepare pay applications, lien releases and other related close out documents as required.
• Create and update reports, assist collection manager with month-end processes.
• Establish and maintain effective working relationships with cross functional teams and multiple business units.
• Other duties as assigned.

Competencies

Analytical Decision-Making

Communication

Learning & Development

Planning & Organizing

Professionalism & Integrity

Risk-Taking/Creative Thinking

Teamwork & Relationship-Building

Results Orientation

Education and/or Experience

• Minimum 2- or 4- year college degree in applicable business field.
• Experience in a construction business environment or related field preferred.
• Proven record in customer focused activities.
• Excellent verbal and written communication skills.
• Intermediate level skills in Microsoft Office-Excel and Word.
• Ability to anticipate work needs and interact professionally with customers.
• Excellent organizational skills and attention to detail.

Travel

Language Skills

Ability to read and interpret documents such as safety rules and procedure manuals. Must have ability to write routine reports and correspondence.

Reasoning Ability

Must have the ability to define problems, collect data, establish facts, and draw valid conclusions.

Computer Skills

To preform this job successfully, an individual should have excellent written and verbal communications skills, intermediate level Microsoft Word and Excel skills and a thorough understanding of computer basics.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee will frequently walk and sit; use hands and fingers, handle or feel; reach with hands and arms amd talk or listen.

The employees will occasionally lift and/or move up to 25 pounds. (50 pounds is the max)

Specific vision abilities required by this job include close vision and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

The noise level in the work environment is usually quiet, except in the manufacturing environment where PPE may be required.