Timber Products Inspection, Inc. is looking for a highly motivated, professional, and dedicated Collections Analyst. The primary function is to ensure Timber Products (TP) receives payments and records transactions accurately and accordingly. Be responsible for reaching out to customers to collect payment for overdue bills or other payments. Will act as the liaison between creditors and customers and manages overdue accounts. This role requires the candidate to be organized and have attention to detail in order to spot issues that may arise. This position reports to the Director of Finance.

Monday - Friday 8:00 a.m. - 5:00 p.m.

Job Duties and Responsibilities:

• Work with customers diligently, courteously, and professionally while collecting payments
• Initiate strategies for collection processes and procedures
• Persuade customers diligently to pay past due amounts
• Respond to customer inquiries in a timely manner
• Collaborate with accounts receivables staff regarding collection of payments
• Develop alternative payment plans with help from department manager
• Create repayment schedules based on customers’ financial situations
• Retain customer loyalty while initiating processes for collection of payments
• Maintain and update multiple excel spreadsheets that record collections

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Required Skills/Abilities:

• Associate degree in accounting or equivalent experience. Minimum 2 years’ experience in Collections desired
• Proven discretion and sensitivity to confidential information
• Proven problem-resolution and decision-making skills
• Able to perform multiple tasks in a fast-paced environment
• Goal and results oriented
• Experience supporting multiple departments
• Excellent oral and written communication skills
• Must be proficient in Microsoft 365

Education and Experience:
High School or higher is preferred

Physical Requirements:
Standing, Stooping, Walking, Sitting

Affirmative Action/EEO statement

Timber Products Inspection, Inc. is an Equal Opportunity / Affirmative Action employer and is committed to seeking diversity in its workforce by attracting, retaining, developing, and promoting the most qualified candidates and employees without regard to age, race, color, religion, gender, sexual orientation, gender identity, gender expression, disability, ethnic or national origin, marital or familial status, veteran status or any other status protected by law.

Selected candidate[s] will be subject to a required drug screen and background check. Benefits are provided to full time employees and include medical, dental, vision, life insurance, 401k, ESOP, and paid vacation.

Benefits after 30 days:

• Health insurance
• Dental insurance
• Vision insurance
• Retirement plans

Job Type: Full-time

Pay: $18.50 - $18.51 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Peachtree City, GA 30269: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Will you take pre-employment drug test and felony background? yes or no

Experience:

• Microsoft Excel: 2 years (Required)
• Administrative Assistants & Receptionists: 2 years (Preferred)

Work Location: In person

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