Competitive Intelligence Analyst Job at Holland & Knight LLP
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Description:
The Competitive Intelligence Analyst supports the business development, competitive intelligence, and marketing activities of firm lawyers and business professionals using industry-standard databases and tools. This role requires candidates to have intermediate knowledge of legal systems and concepts, as well as research methods and strategies gained through a minimum of 2 years relevant legal research, library, or professional services marketing experience. Successful candidates must exercise independent judgment and technical competency, excel at organizing large volumes of information into concise data points, demonstrate initiative, and work as part of a collaborative team on both firm-wide research and departmental projects geared towards strategic organizational goals.
Key Responsibilities Include:
- Appropriately scope, research, and prepare competitive intelligence reports and analysis in response to specific target opportunities
- Develop Intelligence Briefs (Company Level) and Industry Briefs (Market/Industry Level) by researching individual companies and markets/industries then synthesizing results into summary form, including:
- company overview and areas of opportunities
- industry overview and trends
- key contacts and market segments
- prospect lists by industry
- transactions lists
- Conduct market research and analysis at the individual, company and industry level
- Locate market information for development of client and target lists
- Exercise judgment and accountability in meeting or communicating effectively around deadlines
- Translate business needs into functional specifications and technical design
- Perform highly reliable quantitative and qualitative analysis, projections and plans, presenting interpretations and recommendations to senior management
- In collaboration with senior information professionals, develop strategic advice on how best to leverage internal and external resources to address challenges faced by the firm and its attorneys
- Proactively track Holland & Knight's competitive position in geographic locations, industries and practices
- Develop an understanding of each section and practice group’s targets, needs, and goals; assisting with materials and information to help shape plans and competitive positioning
- Grow individual subject matter expertise (SME) in the legal competitive intelligence field, maintaining some knowledge of trends and industry developments
- Promote research tools, offerings and services through participation in practice group, section, industry, and team meetings
- Establish and maintain an understanding of the information needs, workflow, and preferences of users and stakeholders in order to support and improve ease of access to information
- Complete required knowledge management and record keeping, including metadata entry for all research requests, as well as compilation of all research communication and components in firm research intake platform
- Attend research training, legal vendor training, knowledge sharing sessions, and other continuing education toward maintaining highest quality service output
- Support the firm's information resource stewardship; complying with all information security, privacy, confidentiality and licensing requirements while educating all users on the same
- Special projects and additional duties as assigned
Qualifications:
Research and Analysis
- Minimum of 2 years legal, corporate, or industry research experience; library professional or library paraprofessional experience; or professional services marketing experience required; preferably in a law firm setting or equivalent
- Intermediate understanding of legal systems and concepts, with an awareness of the legal industry and current trends
- Intermediate knowledge of research methods and competencies, including awareness of efficient and cost-effective research strategies as well as basic understanding of economic and business indicators
- Ability to apply research plans, engage in reference interviews, review information, logically organize information, and integrate findings into work product
- Critical evaluation skills, including the ability to answer reference questions; identify relevant legal authority and information sources; assess the credibility, currency, and validity of information; as well as explain thought process and scope of research in solutions
- Intermediate research and database competency, including proficiency with Lex Machina, Intelligize, S&P Capital IQ, Pitchbook, PACER, West's Litigation Monitor Suite, MarketLine, IBISWorld, or equivalent
- Some familiarity with APIs and data visualization
Professionalism and Leadership
- Commitment to strong service values with the ability to exhibit sound professional judgment, discretion, strategic thinking, independent problem solving, and accountability
- Good communication skills, including active listening, clear writing, professional speaking, cultural sensitivity, emotional intelligence, and civility
- Experience giving presentations, including some familiarity with persuasive and confident speech and writing
- Understanding of and proven commitment to relationship building, team building and collaboration
- Future-focused outlook with some experience engaging stakeholders towards surfacing and communicating problems, challenges, and opportunities
- Self-awareness of knowledge gaps with personal effort toward continuing education
- Team-minded and diplomatic, with an engagement in mentorship and knowledge sharing
- Independently motivated
Practical Skills
- Proficiency with MS Office Suite, including Excel, Word, and PowerPoint
- Ability to adapt and apply new technologies and workflows
- Demonstrated stress management skills and effective prioritization of workload
- Basic troubleshooting skills with common IT issues involving access to databases and online content
Minimum Education:
- Master's Degree in Library and Information Science from an ALA accredited school or equivalent degree preferred
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is position may be filled in New York City or Colorado. In accordance with the New York City Human Rights Law and the Colorado Equal Pay Act, the pay range for this position in New York City is $65,800-$98,600/yr and in Colorado is $57,500-$86,300/yr. These ranges are specific to these two locations and may not be applicable to other locations. An individual's actual compensation will depend on the individual's qualifications and experience."
Benefits: Four weeks paid time off per year, increasing every 5 years; ten paid holidays per year; comprehensive health (PPO and HDHPs), dental and vision plans including for domestic partners; life and AD&D insurance; short and long term disability insurance; FSA or HSA for medical; dependent care FSA; AFLAC and umbrella coverage available; Employee Assistance Program; 401(k) Plan, with profit sharing components; pre-tax transit and parking program; up to 12 weeks disability/parental leave; backup child/adult care/senior care planning through Care@Work; Rethink Benefits.
Benefits may vary by position and office.
Holland & Knight is committed to hiring and retaining a diverse workforce. We are proud to be an Equal
Opportunity Employer
, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran or any other protected class.
Personal Information collected from applicants will be used for the purpose of processing the application throughout any recruitment or employment process, as well as inclusion in a personnel file. Categories of data collected may include name, address, phone numbers, email, Social Security Number, and signature. Holland & Knight may collect further information if you consent to a background check. This includes criminal background, employment, and certifications. Please visit
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for Holland & Knight LLP’s privacy policies.
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