CONCESSIONS SHIFT SUPERVISOR

Sports Facilities Food & Beverage Missouri, LLC

LOCATION: Chesterfield, MO

DEPARTMENT: FOOD & BEVERAGE

REPORTS TO: FOOD & BEVERAGE MANAGER

STATUS: PART-TIME (NON-EXEMPT)

ABOUT THE COMPANY:

Sports Facilities Food & Beverage Missouri, LLC (the "Company") provides food and beverage services at the Chesterfield Valley Athletic Complex in Chesterfield, Missouri. The Chesterfield Valley Athletic Complex is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of the Chesterfield area. Our championship level team is focused on fun, fulfillment and service built to enrich the community as well career and personal growth.

The Company is part of The Sports Facilities Companies (SFC), the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.

SFC was awarded national and regional recognition as a Top Workplace in 2022 and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

POSITION SUMMARY

The Concessions Shift Supervisor will effectively manage all aspects of a food & beverage concession area. This position is responsible for delivering an exceptional food, beverage, and service experience for all our guests.

PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:

• Manage the daily production, preparation & presentation of all food for the facility's concessions to ensure quality consistent product is produced that meets company standards
• Assist in training, mentoring, and supervising all food & beverage Team Members
• Open, supervise, operate, and close concession's locations throughout
• Monitor quality control constantly
• Assist F&B Manager in weekly and monthly inventory counting
• Assist F&B Manager with weekly inventory orders
• Effectively manage all cooler, freezer, and dry storage areas in assigned concession area
• Ensure highest levels of food safety & sanitation are being maintained
• Communicate kitchen equipment repair needs in a timely manner
• Operationally manage Health and Safety practices to ensure inspection compliance that result in an A score
• Record information about inventory and health practices
• Effectively manage customer complaints and suggestions
• Complete special projects and daily assignments as directed by F&B
• Effectively manage the food & beverage aspect of a concession area during events
• Manage the efficient use of supplies during events
• Effectively train, develop, and hold hourly Team Members accountable

THE IDEAL CANDIDATE HAS:

• Experience and success in supervising staff in order to effectively execute a successful shift
• Experience and success in customer service and leadership
• Action-oriented personality with a 'get it done' attitude and proficiency for efficiency
• Food Safety Manager and ServSafe Certifications are preferred

MINIMUM QUALIFICATIONS:

• 2+ years of food & beverage experience
• Requires good communication skills, both verbal and written
• Must have strong leadership and mathematical skills
• Must be detail-oriented and have outstanding organizational skills
• Ability to maintain focus in a high-volume, fast paced environment
• Must be able to work under pressure, be decisive, and work well in a group setting
• Ability to motivate Team Members and prioritize
• Must be able to work irregular shifts to include nights, weekends, holidays as needed

WORKING CONDITIONS AND PHYSICAL DEMANDS:

• Must be able to lift 50 pounds waist high
• May be required to sit or stand for extended periods of time whether indoors or outdoors, and squat, stoop, bend, carry, lift, pull, and push
• Will be required to operate a computer
• Facility has intermittent noise