NFC Amenity Management is currently receiving applicants for a Concierge Part Time position in Chicago, IL area.
Duties & Responsibilities
- Provides a Warm Welcome and Fond Farewell to all residents and their guests
- Provide knowledgeable and comprehensive information about the surrounding areas
- Interaction with clients showing genuine sincerity and appreciation
- Advise residents and guests of any appropriate rules and regulations established by the management of the property
- Present a professional appearance by adhering to Company Uniform and Grooming Standards
- Perform at the highest level of Customer Service and always looking for ways to “Wow” all clients by exceeding their expectations and striving to provide aggressive hospitality
- Facilitate contractor arrivals/departures and realtor/potential home buyer/renter visits
- Proactively ensure a smooth operation and service experience by effectively communicating with each team member, property management and residents/guests
- Follow property specific system to receive and sign for resident packages to ensure efficient delivery to residents
- Performs miscellaneous job-related duties as assigned
- Following all procedures for resident, guest and vendor access
- Accurately record time and attendance in Company time record keeping system
- Adhere to all Company Polices as indicated in Employee Handbook and Property specific regulations
- Knowledgeable of all emergency and safety procedures
Minimum Job Requirements:
- Concierge, Customer Service or Hotel experience required
- Must have an outgoing personality
- Must be hospitality driven and offer any necessary assistance to clients and guests
- Must be able to follow a work schedule by being on time and dressed in the proper uniform
- Must possess the ability to multi-task
- Must be able to proactively learn about all events, happenings, restaurants, etc in the local neighborhood
Knowledge, Skills & Abilities Required:
- Basic knowledge of Microsoft Office (Word & Excel) and the Internet
- Professional phone skills
- Ability to prepare routine administrative paperwork
- Ability to follow routine verbal and written instructions
- Effective communication skills and engage positively with clients
- One year Doorman, Concierge or Front Desk a plus
Company Profile
NFC Amenity Management, is the nation's largest amenity management firm, operating more than 300 facilities nationwide with locations in luxury residential communities, resort/hotels, and corporate wellness facilities. We are committed to ensuring exceptional experiences for our clients while providing an exciting, challenging, and fun environment for our team members. Our record of success comes not from our experience and longevity in the industry but from the over 2800 employees delivering the highest standards and commitment to every project we undertake. Simply put, we are...Giving the best of ourselves to our clients every day!
Job Type: Part-time
Pay: $17.00 per hour
Schedule:
- 8 hour shift
- Overnight shift
- Weekend availability
Work Location: In person
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