The Corporate Compliance Officer (CCO) of the Agency is primarily responsible for overseeing and managing compliance within the organization, ensuring that the Agency and its employees are complying with all regulatory requirements and with internal Agency policies and procedures.

The Corporate Compliance Officer (CCO) is the architect and steward of enterprise compliance strategy, structure and processes.

As the compliance leader and subject matter expert, the CCO is responsible for establishing standards and implementing procedures to ensure that the compliance programs throughout the organization are effective and efficient in identifying, preventing, detecting and correcting noncompliance with applicable rules and regulations.

The CCO reports directly to the Executive Director. Upon request of the Executive Director, he/she may also be required to inform the Board of Directors about important issues.

Duties and Responsibilities

Developing the annual compliance work plan that reflects the Agency's highest risks that will be monitored by the compliance function as determined by conducting a mandatory annual risk assessment.

- Developing, maintaining, and revising policies and procedures for the general operation of the compliance program and its related activities to prevent illegal, unethical, or improper conduct. Managing day-to-day operation of the Program.

- Periodically revising the program in light of changes in the needs of the organization, and in the law and policies and procedures of government and OPWDD/DOH.

- Providing guidance to the Board of Directors, senior management, staff, and employees on compliance issues.

- Developing, coordinating, and participating in a multifaceted educational and training program that focuses on the elements of the compliance program, and seeks to ensure that all appropriate employees and management are knowledgeable of, and comply with, pertinent federal and state standards.

- Coordinating internal compliance review and monitoring activities, including periodic reviews of departments.

- Responding to government investigations and queries as the principal point of contact.

- Independently investigating and acting on matters related to compliance to ensure that compliance issues/concerns are being appropriately evaluated, investigated and resolved.

- Monitoring external audit review processes, maintains awareness of compliance issues, and in conjunction with the Office of People with Developmental Disabilities and senior management, responding to administrative inquiries related to compliance issues or audits.

- Collaborating with other departments (e.g., QA, Audit Committee etc.) to direct compliance issues to appropriate existing channels for investigation and resolution.

- Working with the Human Resources Department and others as appropriate to develop an effective compliance training program, including appropriate introductory training for new employees as well as ongoing training for all employees and managers.

- Performing any other administrative or managerial duties delegated or requested by the Executive Director

Incident and Committee Management

- Maintain an annual calendar of meetings for the IRC and Human Rights Committee.

- Timely notifications of meeting schedule to committee members and team leaders - Chair the agency-wide Incident Review Committee as appointed by the CEO

- Makes recommendations for shifts in policy or procedure based upon incident committee reviews

- As the IRC Chair assure that incidents that adversely affect the care and safety of individuals are appropriately addressed and that preventive and corrective measures are identified.

- Guide the IRC in its review of quarterly/ annual trends to determines patterns within programs or regarding employee involvement.

- This committee has jurisdiction over whether incidents are “formally” closed and additional information needed or further action must take place in order to place the individual in a safer, more secure environment.

- Ensure Committee meeting minutes contain findings and recommendations.

- Submit Committee meeting minutes to CEO within 7 days of the meeting.

- These should include implementation of any preventive or corrective action. Elmy’s Special Services, Inc. Corporate Compliance Officer (Revised 12/14) Page 2 of 3 - It is the responsibility of the Incident Review Committee to monitor actions taken on all recommendations made and advise the CEO if a problem arises.

- The Committee meets on a quarterly basis unless an incident classification requires a meeting within 30 day of occurrence of such incident.

- Review and Update Incident Report and Management Application (IRMA), within required timeframes.

- Be familiar with regulatory guidance’s that governs incident management:

1. ADM #2017-02R 14 NYCRR 2. Part 624 Handbook 3. Part 624 Handbook

- Reportable Incidents and Notable Occurrences o Part 625 Handbook-Events and Situations

- Participate as a member of the Human Rights Committee

The duties listed above are intended only as an illustration of the various types of work that may be performed. The employee may be assigned additional and/or different duties/responsibilities in accordance with the needs of the Agency.

Compliance

All employees are expected to read the Compliance Policy and understand its principles. ESS recognizes, however, that compliance regulations are complicated and may need further clarification beyond the materials contained in the plan, in addition to the adherence of compliance training protocol. Therefore, all employees with questions regarding compliance in general are to seek answers to and/or clarification of any such questions or regulation from a Manager, Human Resources Rep, and/or Compliance Officer.

If an employee is aware of any actual or suspected violation of any conduct or compliance policy, he/she is required immediately to report such violation (as described in policy) to Manager and Compliance Officer for investigation.

Required Job Qualifications

Job Qualifications/ Knowledge, Skills, and Abilities Required:

• Education and/or Experience: A Master’s Degree in human services or related field and have (3) years of experience working persons with ID/DD.

• Professional Skills: Excellent communication skills, written as well as verbal. Ability to speak effectively before groups. Ability to interpret policies and procedures and guide individuals as an advocate. Ability to mentor and supervise habilitation staff in agency standards. Knowledgeable in crisis intervention principles and practices.

• Computer Skills: Working knowledge of Microsoft Word and the use of agency documentation software (Precision Care).

• Certificates, Licenses, Registrations: Valid NYS Driver’s License required.

• Work Environment: Able to work under pressure and meet deadlines. Able to encourage staff to have a positive attitude toward the individual’s capabilities and limitations

Preferred knowledge, skills and abilities

• Thorough knowledge of supervisory and training techniques.

• Thorough knowledge of employee policy and procedures.

• Thorough knowledge of advanced concepts and basic operating principles of Medicaid system. • Ability to conduct training and informational sessions.

• Ability to maintain confidentiality and conduct investigations.

• Demonstrates competent computer skills, including use of Microsoft Office word processing.

• Flexibility of schedule required, i.e. work some evenings and on weekends.

• Travel between boroughs required.

Job Type: Full-time

Pay: $65,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekend availability

Education:

• Bachelor's (Required)

Experience:

• Compliance management: 3 years (Preferred)
• OPWDD: 5 years (Preferred)
• Incident management: 3 years (Preferred)

License/Certification:

• COVID Vaccine (Required)

Work Location: In person

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