Our RV park in Pennsylvania Dutch Country provides a relaxing and exciting RV vacation complete with activities and themed weekends for all ages, the information provided for historic tours & sightseeing, bicycling through the scenic Amish Farmlands, and full facilities designed for your enjoyment and convenience.

JOB SUMMARY

Responsible for providing a courteous, visible and reassuring presence among members and guest whenever on duty. Works as a team participant to ensure the Resort meets the quality standards set by the Company.

ESSENTIAL JOB FUNCTIONS

• Conducts resort community patrols several times a day.
• Checks in daily with Courtesy Patrol Supervisor and/or Resort Manager to receive an update regarding any potential situations as well as review patrol log from previous shift.
• Completes a daily patrol log communicating pertinent situations to management.
• Completes incident reports as necessary which includes taking photos.
• Responds to all after hours calls in a timely manner.
• Secures and locks amenities and common area buildings at designated closing times.
• Monitors exterior lights and reports outages to Resort Manager.
• Maintains communication with local police department and Resort Manager calling 911 in the event of emergencies.
• Maintains confidentiality regarding sensitive company, personal member/guest, and employee information.
• Performs other duties as assigned.

SKILLS, EDUCATION, AND EXPERIENCE

To perform this job successfully, you must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

High school diploma or equivalent is required. One to three years experience in a customer service environment as well as experience working with a financial receivables and reservation system. Basic reading, writing, math and good computer skills are necessary. Excellent communication, customer service skills and problem solving abilities are also required. Knowledge of and experience working within the RV business preferred

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stoop, kneel, crouch, or crawl and talk or hear. The employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance. The employee must occasionally lift and /or move up to 25 lbs. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.

Job Type: Part-time

Pay: $14.00 - $15.00 per hour

Experience level:

• 1 year

Schedule:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• New Holland, PA: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

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