Credit Analyst Job at Lansing Building Products
Lansing Building Products has supplied professional contractors with high-quality building products since its founding in 1955. Led by third generation President & CEO Hunter Lansing, we remain true to the family values and mission of Respect, Service and Excellence in everything we do. A certified Great Place To Work™, Lansing has nearly 2,000 associates in 112 branches serving customers in 35 states along with Home Office locations in Richmond, VA and Waltham, MA. We exist to make a positive impact in people’s lives and are focused on delivering a best-in-class experience to our associates and our customers.
Credit Analyst
The Credit Analyst is responsible for processing/decisioning on credit applications and resolving credit-related issues through addressing incoming phone calls and emails from Lansing branch associates and customers.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Review credit applications for accuracy.
Pull credit reports, request supplier references, and gather needed information from Sales Associates to facilitate credit limit decisioning.
Independently determine the appropriate credit limit for submitted applications and rechecks on existing customer accounts.
Process response letters to customers.
Handle incoming phone calls and emails from Lansing Associates and customers to accept payments and resolve credit-related issues. Involves decision-making on managing past due accounts, responding to billing questions, and reconciliation of accounting records with customers.
Qualifications
Ability to handle high transaction volume.
Ability to manage multiple tasks and meet deadlines.
Ability to work with a strong attention to detail.
Strong customer focus.
Strong problem solving/decision-making skills.
Ability to work effectively in a team environment.
Ability to reconcile accounting records.
Communication proficiency.
Basic proficiency with Excel and Word.
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
Working in-person in a team environment and contributing to the positive, values-driven culture of Lansing’s Home Office
Physical Demands
This is largely a sedentary role, requiring use of typical office equipment such as a computer, phone, copier, check scanner, etc.
Position Type and Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday, 8 a.m. to 5 p.m.
Travel
No travel is expected for this position.
Required Education and Experience
High school diploma.
2 years related experience
Bachelor's degree is a plus, but not required
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Thank you for your interest in our company. Lansing Building Products is proud to be an equal opportunity workplace committed to building a diverse team of qualified individuals. Unfortunately, we are not able to follow-up with every applicant. We run an in-depth process for candidates with whom we identify a potential fit. Please continue to monitor your email for updates on the position.
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