Description

BE A MAKER

At Simpson Strong-Tie, there’s a common thread connecting the people who work here: the drive to make things better and figure out how to get it done. We call it the Maker mindset. For over 60 years, our employees have fostered a collaborative workplace where people are engaged in creative thinking from the first day on the job onward. No matter what role you’re in — from production, to sales, to engineering — you’ll contribute to the growth and success of the company by having a Maker mindset.

When you think of the best a family has to offer — support, collaboration and respect — that's what we value. When there's a win, we'll cheer you on. When there's a snag, coworkers step in to help you out. Working on solutions together is just the way we do things here, and that creates an atmosphere that often feels like home.

You'll work alongside talented, passionate, dedicated, humble and genuinely kind people who are all contributing to our shared mission: to provide solutions that help people design and build safer, stronger structures. It's this mission and our strong people-focused values that have made Simpson Strong-Tie a unique place to work — a place where you can connect, create and build your career. We invite you to learn more about our culture and why our employees are our most loyal customers.

YOU

You want to be an important member of a strong team of other makers who take pride in their work and support each other. As the Credit and Collections Supervisor, you will develop and administer credit and collection programs, oversee investigation of credit risk in customers, oversee the Accounts Receivable department, monitor the collection of amounts due to the organization and design and implement processes to improve cash-flow and reduce receivables. If career growth is important to you, we not only know how to help you with that, it’s what we love to do: https://youtu.be/PUqzuWryYcU.

WHAT YOU’LL BE DOING (% of Time)

Research and call on complex National Accounts. Process and review account adjustments, provide customer service regarding collection issues, resolve client discrepancies and short payments. Communicating with customer via email, web or phone. Maintain records of all customer interactions. (50%)

Lead, motivate and direct employees using effective performance management techniques, including establishing expectations and goals, providing recognition and feedback, and addressing performance problems. (20%)

Be responsible for the consistent application of the company's credit policy and collection of money from all accounts in order to minimize bad debts. Constant maintenance of aging reports making sure customer accounts are up-to-date. (20%)

Work with branch management to obtain credit information and to place customers on hold as necessary. Work closely with Home Office personnel, including National Accounts Credit and Collections Analyst and North America Regional Controller in resolving credit and collections issues, establishing credit limits over branch thresholds, and understanding and reporting on the A/R status of the branch. Book monthly bad debt reserve (10%).

DESIRED SKILLS AND EXPERIENCE

If you can do everything listed above, you’ve got what it takes. Perhaps some of the following would be helpful too:

• Bachelor's degree from a four-year college or university in a related field preferred.
• 2 years of Credit and collections in corporate environment preferred.
• 2 years of managing and leading others preferred.
• Experience with SAP experience preferred.
• Communications: ability to effectively communicate verbally in-person and on the phone with team members, customers, and manager. Proven excellence in written communication. Ability to effectively collaborate with others to reach mutually agreeable outcomes.
• Analytical Skills: ability to identify key data sources and utilize data driven insights to effectively improve business decisions. Ability to effectively diagnose and troubleshoot problems that may arise. Ability to analyze qualitative data. Exceptional analytical, statistical, quantitative, and deduction skills.
• Team and Independent Worker: ability to act independently with minimal supervision as well as work with AR direct reports, cross-functional AR peers, Financial Controller, and Branch Leadership.
• Business Acumen: understanding of business processes and basic corporate finance, management and accounting principles. Demonstrates a strong customer orientation. Ability to successfully negotiate and close a deal.
• Leadership Skills: ability to retain objectivity and proper understanding of a problem or situation when placed under conditions of stress.
• Behavioral Traits: ability to demonstrate a strong attention to detail. Demonstrates the capacity to manage changing priorities and ambiguity while remaining calm and controlled. Communicates a “can do” attitude and positive outlook. Ability to demonstrate initiative and resourcefulness.
• General Skills: Ability to demonstrate superior interpersonal skills. Proficiency with Microsoft Office (Outlook, Word, Excel).
• Finance Functional Knowledge: a basic understanding of banking and corporate cash management concepts.

TRAVEL REQUIRED

This job requires 5% domestic travel.

WORK STATUS & LOCATION

This full-time, onsite, exempt position is located in Columbus, OH.

RELOCATION

Relocation is not available for this position.

PAY

$69,400 - $90,200 / Annually

REWARDS AT SIMPSON STRONG-TIE

We recognize and reward employees with a carefully designed and comprehensive rewards package, including competitive compensation, quarterly bonuses or commission and first-rate benefits. May exclude some positions, such as seasonal jobs.

• Quarterly Bonuses/Commission: You will be eligible for either a bonus or commission, paid on a quarterly basis. We believe all employees affect customers, sales and revenue — directly or indirectly – and should be rewarded by sharing the company profits.
• Benefits: We provide a wide range of benefits for eligible full-time employees including: medical, dental, vision, retirement contributions, employee stock purchase and bonus plans, pay for holidays, vacation, sick days, funerals and jury duty, years of service awards, employee discounts, employee referral bonuses, charitable contribution matching, education reimbursement and more.

In keeping with the Company's commitment to the communities in which it does business, we are an equal opportunity employer. This means that to the fullest extent required by local law, employment decisions are based on merit and business needs and not on race, color, citizenship status, national origin, ancestry, sex, gender (which state law may define to include gender identity/expression, transgender identity, pregnancy, childbirth or related medical condition, and gender stereotyping), sexual orientation, age, religion, creed, physical or mental disability, genetic information, medical condition, covered marital status, protected veteran status, or any other basis protected by applicable law.

Please note all job offers are contingent upon a successful background investigation and drug test. Simpson Strong-Tie’s drug policy is based upon Federal Law, and therefore will screen applicants for amphetamines, including methamphetamines, cocaine, marijuana/THC, phencyclidine, and opiates.

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