Credit Clerk Job at Caesars Entertainment
KEY JOB FUNCTIONS :
- Credit application processing – collect consumer credit, bank, gaming credit reports, gaming activity and other information as needed to prepare a patron credit file to be used for credit worthiness evaluations.
- Enters and adjusts the following information in the Casino Management System:
- Update customer CMS accounts to include:
- Personal information
- Bank information
- Consumer credit information
- Central Credit information
- Message screen - Pre-approval comments
- Update customer CMS accounts to include:
- Scan credit documents into optical storage system
- Handles internal and external inquiries for casino credit information
EDUCATION and/or EXPERIENCE:
Casino industry experience preferred. High School Diploma required .
QUALIFICATIONS:
Requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully.
- Knowledge of Property and Company operations and casino systems; Caesars experience preferred
- Convey an upbeat and positive attitude on the phone while talking to internal clients and external customers in adverse situations
- Proficient with Microsoft Word, Excel, and able to learn new Casino Database programs as required
- Ability to manage numerous projects simultaneously at various stages of completion
- Able to comfortably communicate with internal and external customers
- Self-motivated and resourceful, with the proven ability to multi-task and operate successfully under tight deadlines and time pressures
- Enjoys a fast pace, dynamic, challenging and team-oriented work environment
- Must be able to qualify for a gaming license in multiple jurisdictions the credit department supports
- Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
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