CSR - Customer Service Representative Job at Boost Mobile Authorized Retailer
Boost Mobile Authorized Retailer Bristol, TN
$10 - $12 an hour
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists
Your Responsibilities:
- Communicate with customers via phone and in person
- Provide knowledgeable answers to questions about product, pricing and availability
- Troubleshooting devices
- Work with internal departments to meet customer's needs
- Data entry in various platforms
- Answer incoming customer inquiries
- Collaborate with management teams to stay updated on new products, services, and policies
- Record customer information within our customer service database
- Engage with clients in a friendly and professional manner while actively listening to their concerns
- Offer support and solutions to customers in accordance with the company's customer service policies This Job Is Ideal for Someone Who Is:
- Dependable -- more reliable than spontaneous
- People-oriented -- enjoys interacting with people and working on group projects
- High stress tolerance -- thrives in a high-pressure environment
- Other duties as requested
Qualifications
- At least 1 - 3 years' of relevant work experience (no experience OK)
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
We are looking for
- nice outgoing customer service representatives
- hard working
- reliable
- reliable transportation
- friendly attitude
We provide: hourly pay
- commission available (rules apply)
Hours per week: (full/part time available)
- 20-29
- 30-39
- Overtime is offered
SERIOUS INQUIRIES ONLY PLEASE APPLY!!
SERIOUS INQUIRIES ONLY PLEASE APPLY!!
BILINGUAL PREFERRED BUT NOT REQUIRED
Job Types: Full-time, Part-time
Pay: $10.00 - $12.00 per hour
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
- Weekend availability
COVID-19 considerations:
We have plastic barriers up
Work Location: Multiple Locations
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