CTL LAX - Logistics Customer Service Job at CTL LAX, INC
We are one of the leading international shipping companies located in Los Alamitos, CA. In order to maintain momentum and growth, our company is expanding its team.
We are looking for hardworking candidates who are dynamic, highly motivated, and are willing to learn with hands on experience.
Training will be provided once hired.
Responsibilities
- Understand ocean shipping operation procedures and arrangements
- Coordinate with various parties to arrange international freight
- Being knowledgeable with various destination import / export regulations
- Assist customers in a professional manner over telephone and email
- Reach out to customers via telephone for shipment status updates
Manage and confirm bookings for overseas customers
Communicate and coordinate with CTL origin port offices for booking arrangements
Track customer shipments, confirm freight release status, verify customs clearance, cargo availability, support accounting in securing payments, and arrange door deliveries
Provide quotations for services to our customers and CTL origin offices
Compensation
- Base salary plus annual bonus ( Flexible and commensurate with performance)
- Health insurance (medical, dental, vision)
- 401k
Job Requirement
- Effective verbal and written communication skills
- Strong computer skills, multi-tasking and enjoy term work atmosphere
- Enthusiastic, positive attitude, and willingness to learn
- Must be comfortable communicating with clients, oversea agents, and internal team members
- Four year college degree preferred
- Authorized to work in the USA
Job Type: Full-time
Pay: $35,000.00 - $38,500.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Los Alamitos, CA 90720: Reliably commute or planning to relocate before starting work (Required)
Shift availability:
- Day Shift (Required)
Work Location: One location
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