Maintains clean and safe public and back of house areas for customers and team-members at all times. Repairs and maintains all facilities, furnishings and equipment in a timely and professional manner. Maintains exterior grounds and trash to present a professional and pleasant appearance to our guests and team members.

> All Team Members must embrace and deliver Kiowa's Guest Service Standards to every Guest on every shift, as outlined in Orientation, the Team Member Handbook, Standard Operating Procedures (SOPs), and any other related training
> Consistently ensures an exceptional level of service and satisfaction is achieved throughout the property, exceeding the expectations of external and internal Guests alike in a timely and effective manner
> Cleans lobbies, casino, lounges, rest rooms, corridors, and stairways.
> Sweeps, scrubs, waxes, and polishes floors.
> Cleans rugs, carpets, upholstered furniture, and draperies.
> Dusts furniture, artwork and picture frames.
> Washes walls, ceiling, and woodwork.
> Washes windows, door panels, and sills.
> Empties wastebaskets, and empties and cleans ashtrays.
> Transports trash and waste to disposal area.
> Replenishes bathroom supplies.
> Repositions chairs etc. to original positions.
> Keeps all public areas in the casino clean of any unused glasses and bottles, and debris etc., at all times.
> Reports all defects in equipment and furniture and fixtures to the Casino Shift Supervisor.
> Repairs damaged facilities and furnishings.
> Performs preventative maintenance as directed.
> Paints, repairs and hangs drywall, wallpaper.
> Performs minor repairs of plumbing systems and equipment.
> Performs facility modifications as directed.
> Cleans parking lot.
> Mows grass, plows snow, waters lawn, tends to flower beds and regularly inspects assigned work areas to insure proper standards are maintained.
> Operates lawn and grounds equipment including power mowers and other power equipment.
> Plans, plants and maintains exterior and interior landscaping in accordance with the landscaping plan.
> Repairs and maintains casino walkways and parking lots.
> Removes trash from grounds.
> Repairs carpets.
> Moves furniture and equipment as needed.
> Promptly responds to all repair requests.
> Enforces safety regulations at work site.
> Reports to work as scheduled and on time.
> Offers support and assistance to other team members and departments.
> Adheres to all regulatory, departmental, and casino policies and procedures, and to the MICS.
> All other duties as assigned
> Must adhere to departmental, organizational, state, and federal safety rules and regulations, applicable processes for safe operation, appropriate Personal Protective Equipment, in addition to any/all related controls for personal welfare and the safety of others

PHYSICAL DEMANDS: Must be able to communicate using written, oral and computer methods. Must be able to stand and exert fast-paced mobility for periods of up to 8 hours. Must be able to walk, sit, and/or stand for long periods of time. Must have a good sense of balance, and be able to bend and kneel. Must be able to push, pull and grasp objects. Must be able to climb a ladder. Must have the ability to independently lift up to 50 pounds daily. Must have manual dexterity necessary to manipulate electrical and mechanical equipment. Must be able to navigate stairs and work at high elevations. Must have manual dexterity necessary to manipulate cleaning equipment. Must be able to perform repetitive hand and wrist motions.

WORKING ENVIRONMENT: Office, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke. Must be flexible with work schedule. Must be willing to work any hours and/or shift, as assigned, according to business needs. High volume direct public contact.