Customer Account Manager Job at Revolution Foods

Revolution Foods Los Angeles, CA 90058

APPLY HERE: https://app.jobvite.com/j?cj=oDiglfwg&s=BetterTeam

Details of Position
  • This is a Full-Time position
  • Location: Los Angeles Area - Commerce, CA with daily travel throughout Southern CA
  • Job Schedule: Monday - Friday
  • The position is immediately available

APPLY HERE: https://app.jobvite.com/j?cj=oDiglfwg&s=BetterTeam

Position Summary
We are looking for a passionate School Nutrition Account Manager who will work closely with our schools to ensure overall quality in performance and school satisfaction.
You will be responsible for developing strong relationships with your assigned schools, and connecting with their staff and students. The School Nutrition Account Manager represents the entire range of company meal services to assigned schools. You will be the school’s main point of contact between their staff and our cross-functional internal teams to ensure the timely and successful delivery of our meals. Achieving, sustaining, and increasing overall school and student satisfaction is the primary goal of the position.
This position reports to the Vice President of Sales & Marketing.
Responsibilities
  • Drive overall school satisfaction and increase meal service participation among your assigned schools
  • Operate as the lead point of contact for any and all matters specific to your assigned schools
  • Build and maintain strong, lasting relationships within your assigned schools
  • Develop a trusted advisor relationship with key school staff stakeholders
  • Monitor and help ensure the timely and successful delivery of our meals according to school orders and needs
  • Engage with school staff, parents and students to drive awareness and interest in our meals
  • Communicate clearly the progress of monthly, quarterly, and annual objectives
  • Forecast and track key account metrics
  • Identify and grow increased meal service opportunities within assigned schools and collaborate with management to ensure growth attainment
  • Assist with high-severity requests or issue escalations as needed
  • Any other related duties as assigned by the Vice President of Sales & Marketing

Work Experience Requirements
  • Proven account management or other relevant experience
  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, particularly with students, parents, staff, and organization executives
  • Experience in delivering client-focused solutions based on customer needs
  • Proven ability to manage multiple projects at a time while paying strict attention to detail
  • Ability to lift up to 30lbs occasionally
  • Excellent listening, problem-solving, and presentation skills
  • Excellent verbal and written communications skills
  • AA degree or equivalent desired, but not required

Working Environment Description & Additional Requirements
  • This position requires daily car travel
  • A reliable car with verifiable insurance coverage is required
  • A clean driving record is required
  • Mileage is reimbursed at the current IRS reimbursement rate
  • All prospective employees must pass a background check

APPLY HERE: https://app.jobvite.com/j?cj=oDiglfwg&s=BetterTeam

Revolution Foods is proud to be an equal opportunity employer. We make employment decisions based on merit and the Company’s business needs. In accordance with all applicable laws, the Company prohibits discrimination based on race, color, religious creed (including religious dress and grooming practices), gender, marital or registered domestic partnership status, age, national origin or ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical conditions), medical condition (including cancer and genetic characteristics), military or veteran status, sexual orientation, gender identity and expression, genetic information or any other characteristic protected by applicable federal, state or local laws.

Notice At Collection

For Applicants Residing In California
Revolution Foods, Inc. (the “Company”) is providing you with this Notice At Collection For Applicants Residing In California (“Notice”) to inform you about:
  • The categories of Personal Information that the Company collects about applicants who reside in California; and
  • The purposes for which the Company uses that Personal Information.
  • For purposes of this Notice,
  • “Personal Information” means information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a natural person that the Company collects about its applicants, who reside in California, in their capacity as applicants for positions with the Company.
  • Assistance For Disabled Applicants: alternative formats of this Notice are available to individuals with a disability. Please contact Ashley Swail at aswail@revolutionfoods.com for assistance.
  • Identifiers And Professional Or Employment-Related Information
  • Personal Information Collected: The Company collects identifiers and professional or employment-related information, including the following:
  • Professional or Employment-Related Information: evaluations, membership in professional organizations, professional certifications, and employment history.
  • Identifiers: real name, nickname or alias, postal address, telephone number, and e-mail address.
  • Purposes of Use:
  • Recruiting:
  • To evaluate applicants’ qualifications for employment with the Company
  • To communicate with applicants
  • For diversity and inclusion purposes
  • To arrange and manage Company-sponsored events
  • To create a talent pool for future job openings
  • For recordkeeping purposes
  • To demonstrate applicants’ agreement to, or acceptance of, documents presented to them, e.g., pre-employment arbitration agreement, acknowledgement of employment application, offer letter
  • To evaluate and improve the recruiting process
  • Monitoring, Security, And Compliance:
  • To conduct internal audits of applicant poo1
  • Personal Information Categories From Cal. Civ. Code §1798.80(e)
  • The Company collects categories of Personal Information listed in California Civil Code §1798.80(e) (other than those already listed above) as follows: Medical information- (a) results of drug testing or medical examinations and (b) to conduct fitness-for-duty examinations.
  • Characteristics Of Protected Classifications Under California Or Federal Law
  • The Company collects information about disability as necessary to comply with legal obligations, including the reporting requirements of the federal Equal Employment Opportunity Act, the federal Office of Contracting Compliance Programs (applicable to government contractors), and California’s Fair Employment and Housing Act, and for purposes of diversity analytics. The Company also uses this Personal Information for purposes including: with respect to disability and/or medical condition, as necessary, to comply with Federal and California law related to accommodation. Finally, Company collects this category of Personal Information on a purely voluntary basis, except where collection is required by law, and uses the information only in compliance with applicable laws and regulations.
  • Commercial Information
  • Personal Information Collected: The Company collects commercial information, including records of personal property; products or services purchased.
  • Purposes of Use: reimbursement of travel expenses.
  • Internet Or Other Similar Network Activity
  • Personal Information Collected: The Company collects information about applicants’ use of the Internet or other similar network activity, including the following: browsing history, search history, log in/out and activity on the Company's electronic resources, information regarding an applicant's interaction with an Internet web site, application, or advertisement, and publicly available social media activity.
  • Purposes of Use: to monitor use of the Company's information systems and other electronic resources or information systems, to conduct internal audits, to conduct internal investigations, and to protect the safety and security of the Company’s facilities.

Sensory Or Surveillance Data
  • Personal Information Collected: The Company collects sensory or surveillance data, including the following: footage from video surveillance cameras.
  • Purposes of Use: to protect the safety and security of the Company’s facilities and personnel through video surveillance.
  • Profile Data
  • Personal Information Collected: The Company collects profile data, including the following: personal Information to create a profile about an individual reflecting the individual’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
  • Purposes of Use: to evaluate applicants’ qualifications for employment with the Company.
  • Background Screening Information
  • Personal Information Collected: The Company collects background screening information, including results of the following types of background screening: employment and educational history.
  • Purposes of Use: to evaluate applicants’ qualifications for employment with the Company.
  • Purposes Potentially Applicable To Any Of The Categories Of Personal Information Listed Above
  • The Company also may use applicants’ Personal Information to facilitate administrative functions and information technology operations and for legal reasons and corporate transactions. These functions include, but are not limited to the following:
  • To manage and operate information technology and communications systems, risk management and insurance functions, budgeting, financial management and reporting, strategic planning;
  • To manage litigation involving the Company, and other legal disputes and inquiries and to meet legal and regulatory requirements;
  • In connection with a corporate transaction, sale, or assignment of assets, merger, divestiture, or other changes of control or financial status of the Company or any of its subsidiaries or affiliates; and
  • To manage licenses, permits and authorizations applicable to the Company's business operations.


About Revolution Foods:

At Revolution Foods we put people first. Our team is made up of talented, entrepreneurial spirited individuals who are driven by a shared mission. We thrive on collaboration, innovation, and creating social impact while delivering kid-inspired, chef-crafted food across the nation. Revolution Foods supports a work environment that is challenging and invigorating. In return, we provide a competitive compensation and benefits package, encouraging talent development, empowerment and diversity.




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