Customer Service Annuity Specialist Job at Pacific Life
Job Description:
Pacific Life is investing in bright, agile and diverse new talent to ensure we continue to innovate and strengthen relationships with our contract owners. That’s why we’re actively hiring for a class of Customer Service Specialists that will focus on servicing our Annuity products. Join our team and take part in our people-first culture! Candidates that do not hold their Series 6 or 7 licenses will be considered for an opportunity in our Omaha, NE office. FINRA SIE and Series 6 or 7 license required within approximately 30 days of employment
Please apply now to be considered for one of our multiple openings!
Additional details about this opportunity :
As Customer Service Specialist, you’ll play a key role in Pacific Life’s growth and long-term success. In joining the Retirement Solutions Division (RSD) Customer Service Department, you’ll work throughout several phases of training to include a great support system from both Supervisors and Senior Peers.
Whether you’re experienced in the financial industry or a recent college graduate, we have an amazing training program that will meet you where you are. We look for mission-driven self-starters comfortable with ambiguity and who thrive in a fast-paced, collaborative culture.
Who will love this job :
You enjoy talking on the phone. This role will take anywhere between 50 to 60 incoming calls per day. Being comfortable on the phone and providing excellent customer service is #1.
Problem Solving! If there’s an obstacle, you'll want to find a way to work through it.
You are excited about helping your colleagues and our customers, keeping in mind our goal of excellent quality.
You’re comfortable with a fast-paced environment.
You enjoy supporting your community and getting involved – we have multiple opportunities to volunteer and support local charities and organizations!
The experience you will bring:
1+ year or related business experience
College degree and/or equivalent experience preferred
FINRA Series 6 or 7 license required within approximately 30 days of employment.
Strong customer skills with 1-2 years’ experience in a related role.
Resourceful self-starter who is interested in researching answers to questions from available information.
Analytical skills and ability to think outside the box.
Organizational and time management skills.
Motivation and ability to learn new concepts quickly and adapt to a changing environment.
The recruiting process:
All resumes will go through an initial review
Selected applicants will be asked to partake in a recorded video-interview and game-based assessment via HireVue.
We'll be conducting interviews in December and January with an expected start date of early February 2023. .
Compensation:
Starting hourly rate will be based on your location and experience and ranges between $25.29 - $29.76 per hour.
We are also offering a $2,500.00 sign on bonus!
Want to learn more about life at Pacific Life? Take an inside look at our company culture: Instagram.com/lifeatpacificlife.
#LI-KB1
#LI-Remote
The base pay range for this position is between $18.89 - $23.63 - $29.57 per hour.
Base Pay Range:
The base pay range noted provides a basis to determine the appropriate offer dependent upon several factors including but not limited to geographic location, experience, skills, education and pay equity. Also, most employees are eligible for additional incentive pay.
Your Benefits Start Day 1
Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered.
Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off
Paid Parental Leave as well as an Adoption Assistance Program
Competitive 401k savings plan with company match and an additional contribution regardless of participation
EEO Statement:
Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.
Please Note :
www.epokagency.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.epokagency.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.
Pacific Life is investing in bright, agile and diverse new talent to ensure we continue to innovate and strengthen relationships with our contract owners. That’s why we’re actively hiring for a class of Customer Service Specialists that will focus on servicing our Annuity products. Join our team and take part in our people-first culture! Candidates that do not hold their Series 6 or 7 licenses will be considered for an opportunity in our Omaha, NE office. FINRA SIE and Series 6 or 7 license required within approximately 30 days of employment
Please apply now to be considered for one of our multiple openings!
Additional details about this opportunity :
As Customer Service Specialist, you’ll play a key role in Pacific Life’s growth and long-term success. In joining the Retirement Solutions Division (RSD) Customer Service Department, you’ll work throughout several phases of training to include a great support system from both Supervisors and Senior Peers.
Whether you’re experienced in the financial industry or a recent college graduate, we have an amazing training program that will meet you where you are. We look for mission-driven self-starters comfortable with ambiguity and who thrive in a fast-paced, collaborative culture.
Who will love this job :
You enjoy talking on the phone. This role will take anywhere between 50 to 60 incoming calls per day. Being comfortable on the phone and providing excellent customer service is #1.
Problem Solving! If there’s an obstacle, you'll want to find a way to work through it.
You are excited about helping your colleagues and our customers, keeping in mind our goal of excellent quality.
You’re comfortable with a fast-paced environment.
You enjoy supporting your community and getting involved – we have multiple opportunities to volunteer and support local charities and organizations!
The experience you will bring:
1+ year or related business experience
College degree and/or equivalent experience preferred
FINRA Series 6 or 7 license required within approximately 30 days of employment.
Strong customer skills with 1-2 years’ experience in a related role.
Resourceful self-starter who is interested in researching answers to questions from available information.
Analytical skills and ability to think outside the box.
Organizational and time management skills.
Motivation and ability to learn new concepts quickly and adapt to a changing environment.
The recruiting process:
All resumes will go through an initial review
Selected applicants will be asked to partake in a recorded video-interview and game-based assessment via HireVue.
We'll be conducting interviews in December and January with an expected start date of early February 2023. .
Compensation:
Starting hourly rate will be based on your location and experience and ranges between $25.29 - $29.76 per hour.
We are also offering a $2,500.00 sign on bonus!
Want to learn more about life at Pacific Life? Take an inside look at our company culture: Instagram.com/lifeatpacificlife.
#LI-KB1
#LI-Remote
The base pay range for this position is between $18.89 - $23.63 - $29.57 per hour.
Base Pay Range:
The base pay range noted provides a basis to determine the appropriate offer dependent upon several factors including but not limited to geographic location, experience, skills, education and pay equity. Also, most employees are eligible for additional incentive pay.
Your Benefits Start Day 1
Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered.
Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off
Paid Parental Leave as well as an Adoption Assistance Program
Competitive 401k savings plan with company match and an additional contribution regardless of participation
EEO Statement:
Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.
Please Note :
www.epokagency.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.epokagency.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.