Customer Service-Insurance Job at McMichael Insurance Agency
Job details
Qualifications
- Number of hires for this role: 1
- Ability to work remote or in the office
Qualifications
- 3+ years of insurance service experience required, 5+ years preferred
- Ability to effectively communicate and build relationships
- Has used, or is willing to use, client automation tools (email, ringless voice mail, text)
- A valid P&C License required
- Experience with AMS 360 & Agency Zoom is preferred
- A go-getter that takes initiative
- Provide customers with excelent service
- Know our carriers and the products they offer
- Work directly with clients, sales and the rest of the service teams on daily tasks such as: handling client requests, communicating with clients, projects, etc.
- Effectively communicate with clients and other team members by composing your thoughts professionally and quickly
- Strong listening skills
- Maintain an upbeat, positive, and enthusiastic attitude every day
- Willingness to do hard things to build and retain client relationships
- Strong computer skills with the ability to learn and multitask within multi-rater systems
- The ability to prioritize tasks to meet or exceed monthly goals
- We are a team. You are a member of the team. We succeed by working together
- We take advantage of cutting-edge technology to make your job easier
- We are a locally owned family business, not a giant company that makes you a number
- We focus on the positive! The negatives stay home and do not come to work with you
- We create a flexible, dynamic, and energetic environment
- We deal with 25+ "A" Rated Insurance Carriers
This is a remote position.
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