Customer Service Representative-APPLY NOW/START ASAP! Job at Gravity Universal
We are in search of a Customer Service Representative to join our office in Columbus, Ohio. We are in search of someone with a great work ethic and positive attitude. Customer Service is the heartbeat of our company.
Customer Service Representative Responsibilities
- Guide and process customer orders and inquiries in a fast-paced environment
- Communicate with customers
- Solve customer problems and find best possible solutions.
- Provide knowledgeable answers to questions about products and pricing
- Become a product expert and understand each customer's needs to provide real, effective solutions and deliver exceptional customer service.
- Deliver expertise by identifying and analyzing customer service needs to offer solutions.
- Maintain and track accurate data.
- Listen and understand customer issues, while offering meaningful solutions. Proactively offer valuable products and services.
Minimum Requirements
- High school diploma or equivalent with 2+ years of relevant experience.
- Desire to provide the best possible experience for our customers.
- Thrive in a fast-paced environment.
- Ability to review, record and organize information from a variety of departments.
- Excellent oral, written and interpersonal communication skills, and the capacity to multi-task in a structured work environment.
Submit your resume to apply!
Job Type: Full-time
Pay: $18.50 - $22.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Columbus, OH 43202: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: One location
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