Are you passionate about Technology and Gaming? Love horse racing? Fascinated by the world of gambling and casinos? If you answered YES to these questions, then 1/ST Technology might be the right fit for you!

At 1/ST Technology, innovation drives us to create dynamic digital experiences in the horse racing and gaming industry, and we are experiencing tremendous growth!

We are searching for a Customer Service Representative who will help us sustain that growth.

As a CSR, you will become the first line of assistance to our customers. You will work in a team oriented atmosphere that is built to put the customer’s needs first. Each day you will see a variety of customer requests because we are in a niche’ sports entertainment business. Customer transactions and requests include but are not limited to: deposits, withdrawals, account openings, and product explanations. The accuracy and efficiency of your work is very important for customer satisfaction. Just as important is your ability to communicate with customers clearly and respectfully in order to resolve customer issues as they arise.

• High School Diploma or equivalent
• At least six months of customer service/retail experience
• Understanding the customer’s needs and pleasantly provide the right solution
• Ability to communicate well both verbally and written
• Computer skills with the ability to work in Windows-based systems
• Understanding of Microsoft Excel and Word products
• You engage and interact well with others
• You are passionate about providing an ideal customer experience
• You are excited about growing and learning in a fast-paced transforming environment
• Bilingual (Spanish) , not required

BENEFIT PACKAGE OFFERED:

A complete benefit package; Health (PPO and High Deductible Option), Dental, Vision, Short and Long Term Disability, Employee Life Insurance, Spouse and Child Life Insurance, Critical Care and Accident Insurance, Flexible Spending Account, EAP assistance, Dependent Care Spending Accounts, Health Savings Account option with High Deductible Plan election, 401k with company match after one year of service and 1,000 hours, Paid Time Off, and Holiday Pay, are offered to all staff according to company policy.

We are 1/ST Technology - A fully integrated racing and gaming technology company providing solutions that drive pari-mutuel and fixed-odds wagering worldwide. A leading technology and services provider to the North American pari-mutuel wagering market, with services that include the horse racing industry’s most comprehensive and user-friendly wagering website/platform allowing customers to wager from a computer, phone, or mobile device. Ongoing commitment to the growth and success of the global racing industry through B2C and B2B product innovation, extensive professional services offerings, the broadest integration of hosts for commingled pari-mutuel, and fixed odds, and the continued evolution of the preeminent totalizator systems in the world.

1/ST Technology is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.