Customer Service Representative Job at Discover Outcome
About Discover Outcome:
We're Discover Outcome - your branding geniuses. We’re here to service our clients in all things branding, PR, sales management, and customer service. You can count on our team to give your brand a hand where it’s needed.
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Schedule:
Monday to Friday
Salary:
Up to $23 per hour
Job Responsibilities:
Communicate with customers via phone, email and chat.
Solve customer problems and find best possible solutions.
Provide knowledgeable answers to questions about products, pricing and availability.
Respond to shipping inquiries and answer order status questions.
Required Experience:
Desire to provide the best possible experience for our customers.Thrive in a fast-paced environment with coaching support.
- High school diploma
From: The Hive Station
Benefits:
- Dental insurance.
- Vision insurance.
- Life insurance.
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