Customer Service Representative Job at Little Caesars / Blue Line Distribution
Job description
Little Caesars Pizza/Blue Line Distribution is now hiring for a full-time Customer Service Representative for our Canton, MI distribution center.
Blue Line Distribution is the in-house food distributor for Little Caesars. The person we are looking for is courteous, professional and provides prompt service to customers. Must be able to handle all customer service duties including order taking, customer complaints, delivery appointments, pick up requests, and support online ordering.
Shift Times: Monday - Friday 8:00am - 5:00pm
Essential Job Functions:
- Ensures customer food and equipment orders are processed timely and accurately into the system, confirming all orders are complete, and coordinating daily tasks/communicating out of stock items.
- Processes labels and generates pick lists as needed.
- Contacts all stores on call list and enters customer orders daily.
- Continuously keeps updated with product knowledge and current marketing programs in order to effectively assist the customer.
- Assists customers with add-ons/special deliveries and will calls by ensuring order is received by warehouse personnel in a timely manner.
- Processes accurate orders, billing and check remittance for Pizza Kits.
- Daily scanning of Proof of Delivery (POD) invoices.
- Ensures credit memos are issued in a precise and timely manner.
- Schedules receiving appointments.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Ability to commute/relocate:
- Groveport, OH 43125: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
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