Customer Service Representative

#HolidayCustomerService #Seasonaloptions #OnSiteOpportunities

Do you love working with customers and delivering an exceptional customer experience?

Are you ready to get back on the career ladder?

Can you see yourself working within a company with an open and motivating culture?

Then look no further! We're Stellar and are looking for a Customer Service Representative who is as passionate about the customer journey as we are!

At Stellar we provide event based in person - marketing solutions to top brands in the non-profit industry. We help companies of all sizes from start-ups to large enterprises get new customers through our promotional campaigns.

As part of the CS team, you will have an opportunity to work on cool, dynamic projects, making an impact from day one. No prior customer service experience is required as our team has developed an industry renowned training program, ensuring all Customer Service Representatives are given an equal opportunity to progress. You'll need to bring a ton of enthusiasm and stamina - you'll be dealing with people on a day to day so patience and the ability to chat to everyone & anyone are highly desirable.

CSR Key responsibilities:

• As a CSR you'll be expected to work on our promotional events along with a more experienced team leader
• You will be attracting customers' attention, meeting and greeting them at the event
• You will be explaining the benefits of the product, demonstrating where necessary and ultimately aiming at gaining the person as a customer
• You should expect some questions and objections - all a normal part of convincing the customer
• You will be providing point of sale support by taking customer info and recording their data

To do that, you'll need to bring the following:

• A passion for great customer service
• Chatty, bubbly personality
• Professional outlook and communication skills
• You must have the right to work in the USA without a sponsorship
• You must be able to commute to and from the events ( the role is on site role)

Benefits:

• On top of a competitive salary, we offer uncapped commissions & monetary bonuses
• Full access to our industry-leading L&D
• Travel opportunities
• Some flexibility in hours/days can be negotiated
• Internal progression is available to those looking to take their career further
• A supportive company culture with mentors from all over the world

To find out more about this Customer Service Representative role, send your resume today through the application process.

We're an equal opportunities employer and welcome applications from people from all backgrounds regardless of sex, race, religion and ethnicity. Our process is simple, fast and accommodating wherever possible - do expect to hear from us within a week if successful.