About the company

Wren Kitchens is a new kitchen retailer and manufacturer in the Northeastern part of the USA. After years of success in the United Kingdom we have rapidly expanded into the USA. Wren is famous for providing tailored, luxury kitchens at affordable prices. We could not be more excited to continue opening more kitchen showrooms, manufacturing facilities and corporate offices in 2023!

With our exponential growth, we are looking for incredible individuals to join us and continue our success story! While creating their own.

Are you a great communicator? Do you like to provide solutions to problems? Here at Wren Kitchens, we are looking for Customer Service Representatives to work in our call center. Customer Support Representatives are responsible for creating award winning, positive experiences.

Main responsibilities:

· Arrange and confirm scheduled deliveries

· Resolve issues

· Support members of our showroom team

· Support delivery and installation teams

· Make in-bound and outbound calls

We are searching for bright, friendly, and attentive people to join our brilliant teams! We want individuals who are focused on providing excellent customer service.

If you are a resourceful and a confident communicator, you may find a role where your personality and passion allows you to make a real difference to the customer experience.

What we want:

· Helpfulness and a customer-first attitude

· The passion to take ownership and stick with an issue until it is resolved

· Ability to effectively organize and prioritize own workload

· Excellent oral and written communication skills

· Proven ability to thrive in a fast-moving environment

· Excellent computer skills including Microsoft Office

· Flexible with working hours & overtime, including weekends & evenings

· Ability to sit in one place for long periods of time

· Excellent attendance with proven reliability and can adhere to the agreed work schedule

We will give you the guidance to be able to own & resolve every customer inquiry while going above and beyond our customers' expectations.

What's great about working for us?

· A fantastic team environment, with great facilities

· Excellent training and development programs

· Fantastic career progression

· High-quality IT equipment and software

· Significant PTO and benefits

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Sugar Notch, PA 18706: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

Please Note :
epokagency.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, epokagency.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.