Customer Service Representative - Irving, TEXAS Job at State Farm Insurance Irving, TX

State Farm Insurance Irving, TX Irving, TX 75038

Adrian Howard - State Farm Agency is seeking a qualified professional to join their winning teamfor the role of Customer Service Representative - State Farm Agent Team Member. This is a local position located in Irving, Texas.


Pleaseapply ONLY if you are able to show up to work in our office in Irving, TX. This is NOT a remote position. You mustcome into the office. You must be willing and able to make the commute to the office to be considered for this position.


Weseek an energetic professional interested in helping our business grow throughvalue-based conversations and remarkable customer experience. If you are amotivated self-starter who thrives in a fast-paced environment, then this isyour opportunity for a rewarding career with excellent income and growthpotential.


Responsibilitiesinclude but not limited to:

  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Maintain a strong work ethic with a total commitment to success each and every day.


Asan Agent Team Member, you will receive...

  • Hourly pay plus bonus
  • Paid time off (vacation and personal/sick days)
  • Valuable experience
  • Growth potential/Opportunity for advancement within my office


Requirements

  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Organizational skills
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
  • Able to learn computer functions
  • Pride in getting work done accurately and timely
  • Ability to work in a team environment
  • Ability to multi-task
  • Provide timely and thorough activity reports to agent
  • Property & Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)
  • Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education


Ifyou are motivated to succeed and can see yourself in this role,please complete our application. We will follow up with you on the nextsteps in the interview process.


Thisposition is with a State Farm independent contractor agent, not with State FarmInsurance Companies. Employees of State Farm agents must be able tosuccessfully complete any applicable licensing requirements and trainingprograms. State Farm agents are independent contractors who hire their ownemployees. State Farm agents’ employees are not employees of State Farm.


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