Customer Service Representative (Part-time, 18-20 hours a week) Job at Ashley (Homestore for Providence Enterprises)
Ashley (Homestore for Providence Enterprises) Wise, VA 24293
Customer Service Representative (CSR) 18-20 hours per week.
Are you available to work days, evenings & weekends?
This is not and will not be a full time job. This is not a remote position.
Do you have great communication skills on the phone & in person?
Do you have an eye for detail & accuracy?
Job description We are looking for a part-time, customer-oriented service representative. CSR's are detail oriented while being friendly and inviting to guests.
Must have open availability: days, evenings and weekends
Responsibilities
· Process checks, cash, credit cards and various forms of financing
· Identify and assess customers’ needs to achieve satisfaction
· Provide accurate, valid and complete information by using the right methods/tools
· Keep records of customer interactions, process customer accounts and file documents
· Follow communication procedures, guidelines and policies
· Take the extra mile to engage customers
Skills
· Must have Microsoft Office computer experience.
· Professional phone demeanor for troubleshooting and active listening
· Excellent communication and presentation skills
· Ability to multi-task, prioritize, and manage time effectively
· High school degree
Must have open availability to work 18-20 hours a week. (not full time)
This is not a remote position.
Pay $14 per hour
Job Type: Part-time
Pay: $14.00 per hour
Schedule:
- Day shift
- Evening shift
- Night shift
- Weekend availability
Education:
- High school or equivalent (Required)
Experience:
- Microsoft Office: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: One location
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