Customer Service/Warehouse Job at KBS Solutions LLC
How you will do it * Communicate daily with customers via phone, e-mail, in-store interaction. * Enter customer orders promptly with high accuracy * Promote and support sales promotions. * Collaborate with regional sales force and other field staff to deliver premier customer service. * Work closely with other vital departments such as credit, billing, shipping, purchasing, technical service, marketing, etc. * Research and resolve customer complaints and issues as well as providing customer assistance in locating and identifying replacement parts. * Provide same day responses to scheduled dates and backorder status of product. * Research and process credit and return requests. * Performs daily maintenance to customer orders to ensure timely delivery based on customer demand. * Other duties may be assigned by Management What we look for Required Qualification: * High School diploma or equivalent combined education and experience. * Experience related to Customer Service and high-volume calls. * Ability to work effectively in a high-volume fast-paced environment. * Able to Multi-task effectively while prioritizing daily workflow * Proficiency in a Windows operating environment, including email and Microsoft Office software. * Strong interpersonal skills and decision-making abilities. * Effective and professional communication and organization skills. * Strong conflict resolution skills. * Regular attendance and punctuality are vital. Preferred Skills: * Forklift experience a plus (Will Train) * 5+ years in Customer Service a plus
Job Type: Contract
Pay: $24.00 per hour
Schedule:
- 8 hour shift
Work Location: One location
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