Customer Support Manager Job at Anton R Williams Holding Company
Customer Support Manager
- Run analysis on customers in regards to sales of timber, real estate (agricultural acreage), oil and gas, minerals for renewable energy in the Jackson Michigan area
- Ensure compliance with the State of Michigan regulations for energy industry
- Provide feedback to the Sales Support team with order fulfillment for customers. Ensuring high percentage of orders are fulfilled on time
- Work with the Order to Delivery Process and the logistic teams to tracking the movement of goods from vendors to storage to customers with operations in the Jackson area
- Review Request for Quotes, Estimates and Proposals to assess capacity for fulfilling customer orders
- Assist the purchasing team with sourcing of products, purchasing agreements and negotiations that impact major customers
- Work with Sales and Marketing for customer retention and engagement
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The Anton R Williams Holding Company is a conglomerate of companies owned by the incorporator. The company industries include real estate, oil and gas, timber, renewable energy and financial investments. The founder is Anton R Williams, a 9th generation owner of various businesses. He is also the founder of the Global Missions Network Foundation and the Anton R Williams Foundation of Grand Rapids MI. Both charitable organizations are solely funded by the Anton R Williams Trust, a secured, restricted and monitored entity
Job Types: Full-time, Part-time
Pay: $28.00 - $35.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
- Tuition reimbursement
Schedule:
- 8 hour shift
- Day shift
Work Location: One location
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