Customer Support Representative Job at Oliver Healthcare Packaging
The Customer Care Representative provides customer service, project management, and account management support to internal and external customers. This role plays a critical role in the order management process ensuring the timely processing of orders and realistic delivery dates are confirmed. The Customer Care Representative will develop long term relationships with assigned customers and key stakeholders. This role will liaise between customers and cross functional internal teams to ensure the timely and successful delivery of orders according to customer needs.
Education:
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Education:
- 4-year degree in Business related field, or comparable experience
- 2 years of related customer service, sales or account management experience, or equivalent combination of education and experience
- Customer Orientation – ability to focus on the changing needs and wants of the customer
- Strong teamwork and problem-solving skills
- The ability to develop, maintain and strengthen partnerships with others inside or outside the organization
- Able to work independently or as member of a team; must be organized and meet deadlines in stressful situations.
- Strong written and verbal communication skills
- Strong active listening skills
- Ability to maintain positive relationships within a team environment; working well with people across the organization to gather information, make decisions, and recommendations to drive improvement
- Ability to deal with a variety of interpersonal styles and personalities in an appropriate and diplomatic manner.
- Strong Microsoft Office skills and experience with CRM, ERP and business applications
- Demonstrated ability to follow through on details and enter data into computers systems, CRM, ERP quickly and accurately
- Proven ability to manage multiple projects at a time while paying strict attention to detail
- Excellent learning and presentation skills
Please Note :
www.epokagency.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.epokagency.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.