Position Title: Data Specialist, Immigration Legal Rights Program (ILRP)

Organization: Jewish Family Service of San Diego

Department: Immigration Services Department – Immigrant Legal Rights Program

Position Type: Full-Time (37.5+ hours/week), Non-Exempt

Work Setting: Onsite

Reports To: Directing Attorney

Pay Rate: $20-$24/Hour

Total Compensation:

In addition to standard pay, compensation for this position includes:

• Comprehensive, low-cost healthcare coverage for employees
• Generous employer 401(k) contributions
• Employer-covered life insurance

Time Away from Work:

Being able to take time away from work is critical in bringing your best self to work. Time off benefits for this position include:

• Generous paid vacation time and sick leave
• 13 observed Federal and Jewish holidays
• 4 Floating Holidays each year, which employees select from over 60 religious holidays and community days of importance
• 2 Wellness Days to be taken any time during the year to support employees’ mental wellness
• 4:00pm close time every Friday (exceptions may apply, including 24/7 programs)

Jewish Family Service of San Diego has a duty to provide and maintain a workplace that safeguards the health of our employees and their families, our guests, our volunteers, and the community from the COVID-19 virus. To help prevent the infection and spread of COVID-19, JFS requires that all its employees be fully vaccinated against COVID-19. We make accommodations for eligible medical and religious exemptions, which can be discussed upon hire.

Position Overview:

Jewish Family Service of San Diego (JFS) is one of four refugee resettlement agencies in San Diego County, a Department of Justice Recognized organization, and a core partner of the San Diego Rapid Response Network (SDRRN) - a group of 40+ immigrant rights and social service organizations, attorneys and community leaders who educate, protect and assist immigrant individuals and families – including refugees and asylum seekers – with legal support and social services. JFS has a large Immigration Legal Services Department (ILSD) where it not only coordinates the legal services for SDRRN, but also has a large team of lawyers, DOJ accredited representatives, and support staff working on a wide range of services for low-income and vulnerable immigrants in San Diego and Imperial counties. This position will work within the ILSD team at JFS. The ILSD team specializes in removal defense, family-based petitions and applications, administrative relief, naturalization, and humanitarian relief. The ILSD team has experience and regularly practices immigration law before Department of Homeland Security (DHS), such as with U.S. Citizenship and Immigration Services (USCIS), Immigration and Customs Enforcement (ICE), Border Patrol (BP) and Customs and Border Protection (CBP), as well as before the Executive Office for Immigration Review (EOIR) at the San Diego, Otay Mesa and Imperial Immigration Courts and Board of Immigration Appeals (BIA), and the U.S. Court of Appeals for the Ninth Circuit. The ILSD team also represents clients in relevant immigration matters before San Diego Superior Court on simple post-conviction relief and probate guardianship matters. The ILSD is also the legal service provider which coordinates the Higher Education Legal Services (HELS) program at 2 CA State Universities – San Diego State and CSU San Marcos, in addition to 9 community colleges in San Diego and Imperial counties.

Under the supervision of the Directing Attorney, the Data Specialist will be responsible for providing support with data entry, preparing reports for funders, assist with implementation of data quality policies and procedures, and administrative support to the Immigrant Legal Rights Program (ILRP). The Data Specialist must have the skills and experience listed below.

Responsibilities:

Under the supervision of the Directing Attorney, the Data Specialist will be responsible for the following:

• Supports the day-to-day Immigrant Legal Rights Program (ILRP) operations within the client management databases. Including user-support, troubleshooting, problem-solving, data quality management and audits, audit reporting, general reports and data entry.
• Provides in-depth knowledge and expertise in all aspects of the client management databases and provides technical assistance to JFS staff.
• Provides required information to ILRP team, Immigration Legal Services Department’s leadership team, funders, and other key stakeholders, on a weekly basis in addition to what is required by grant agreement terms.
• Data reconfiguration for the purposes of batch/bulk import/export between multiple data sources to client management databases.
• Collaborates with cross-functional teams and assists in preparing reports, data integrity, program and client statistics and compliance information.
• Assist with preparation of billing forms and payment tracking for funders that require billing per service.
• Maintains confidentiality of sensitive employee and client information as required by the State Bar of California.
• Assist team with data entry for ILRP cases, if needed.
• Provide support to ILRP team with completion of basic case forms, if needed and capacity allows it.

Skills/Abilities That Are a Must-Have:

• Associate degree or equivalent experience.
• Advanced knowledge of Excel (advanced formulas, pivot tables, etc.).
• Experience with a client management database such as ETO, Salesforce, Apricot, Iris, etc. (ETO preferred).
• Previous experience with operations performance management and support and/or program evaluation a plus.
• Excellent computer skills, including knowledge of Microsoft Office.
• Excellent organizational skills.
• Detail-oriented and ability to understand the big picture.
• Ability to learn and utilize new computer applications.
• Ability to organize, summarize and analyze data sets.
• Ability to deal with complex problems involving several variables and to apply common sense and critical thinking to solve problems within scope of authority.
• Enjoys working both with data and with people.
• A demonstrated ability to take initiative and work under pressure.
• An ability to work both independently and in a group and with a team.

Skills/Abilities We’d Like You to Have:

• A passion for social justice for immigrants.
• Experience working with marginalized populations and/or survivors of trauma.
• Dedication to serving immigrant communities with a sincere commitment to working on behalf of low-income immigrants.

Additional information required Upon Hire:

• Must have a valid driver’s license, access to an automobile, insurance, and willingness to drive off-site.

Important Notice:

Incomplete submissions will not be considered. Please, no phone calls. Please, principals only. Please, local candidates only (relocation is not provided).

About Jewish Family Service of San Diego
Jewish Family Service of San Diego is a client-centered, impact-driven organization working to build a stronger, more resilient community. For over 100 years, Jewish Family Service has been a trusted resource for the entire community, offering an array of services that are always life-changing, and often life-saving. At Jewish Family Service, we believe our employees are the backbone of our Agency. We strive to ensure that each employee is treated with dignity and respect. Our goal is your success. Come work at JFS and be our partner in Moving Forward Together. To learn more about JFS, please visit jfssd.org.

• Jewish Family Service is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.