Position Title: Data Specialist

Organization: Jewish Family Service of San Diego

Department: Immigration Services

Position Type: Full-Time, Non-Exempt

Reports To: Data Specialist Coordinator

Pay Rate: $22.50/hour

Total Compensation:

In addition to standard pay, compensation for this position includes:

• Comprehensive, low-cost healthcare coverage for employees
• Generous employer 401(k) contributions
• Employer-covered life insurance

Time Away from Work:

Being able to take time away from work is critical in bringing your best self to work. Time off benefits for this position include:

• Generous paid vacation time and sick leave
• 13 observed Federal and Jewish holidays
• 4 Floating Holidays each year, which employees select from over 60 religious holidays and community days of importance
• 2 Wellness Days to be taken any time during the year to support employees’ mental wellness
• 4:00pm close time every Friday (exceptions may apply, including 24/7 programs)

Jewish Family Service of San Diego has a duty to provide and maintain a workplace that safeguards the health of our employees and their families, our guests, our volunteers, and the community from the COVID-19 virus. To help prevent the infection and spread of COVID-19, JFS requires that all its employees be fully vaccinated against COVID-19. We make accommodations for eligible medical and religious exemptions, which can be discussed upon hire.

Position Overview:

JFS is looking for a compassionate, mission-driven individual to join the Migrant Shelter team as a Data Specialist. The Data Specialist provides support for multi-layered legal, humanitarian, and respite shelter program operations that serve asylum seekers who have been released into the United States by the Department of Homeland Security. The position supports the day-to-day Migrant Shelter operations by providing user-support, troubleshooting, problem-solving, data quality audits, reports, and data entry. This position reports directly to the Data Specialist Coordinator and works closely with the rest of the data and migrant shelter team.

Responsibilities:

• Provides in-depth knowledge and expertise in all aspects of the client management database and provides technical assistance to JFS staff.
• Provides the required information to governmental and other outside agencies, on a daily and weekly basis.
• Data reconfiguration for the purposes of batch/bulk import/export between multiple data sources to one client management database.
• Collaborates with cross-functional teams and assists in preparing reports, data integrity, program and client statistics and State compliance information.
• Maintains confidentiality of sensitive employee and migrant shelter guest information.
• Supports the day-to-day Migrant Shelter operations within the client management database. Including user-support, troubleshooting, problem-solving, data quality audits, reports, and data entry.
• Ability to handle multiple projects, perform well under pressure, prioritize tasks, and meet deadlines.
• Maintain clear communication with the team and respond to in-the-moment data needs
• Provide input on processes related to role as needed.
• Prioritize tasks based on operational need Participate in required training.
• Other duties as assigned.

The responsibilities below are assigned depending on experience:

• Create, maintain, and revise process related to shelter operations
• Interface with shelter leadership to routinely to address complex items
• Overseeing all Data Specialist tasks for accuracy, progress, deadlines.
• Provide direct mentorship and training to other Data Specialists
• Assisting with new/temp tasks at the needs of shelter leadership.

Skills/Abilities That Are a Must-Have:

• Advanced knowledge of Excel (advanced formulas, pivot tables, etc.)
• Previous experience with operations performance management and support and/or program evaluation a plus
• Excellent computer skills, including knowledge of Microsoft Office
• Excellent organizational skills
• Ability to learn and utilize new computer applications
• Ability to organize, summarize and analyze data sets
• Ability to deal with complex problems involving several variables and to apply common sense and critical thinking to solve problems within scope of authority
• Maintain positive working relationship with data team and other shelter staff
• Ability and willingness to succeed in a stressful environment
• Willingness to pivot quickly to process changes
• Detail-oriented and ability to understand the big picture with excellent follow-through
• Enjoy working both with data and with people
• Reliable, detail-oriented and initiates hard work without being prompted
• Excellent communication skills
• Continuously strive for self-improvement
• Commitment to excellence and ability to provide high quality work.

Skills/Abilities We’d Like You to Have:

• Advanced knowledge of Excel (advanced formulas, pivot tables, etc.)
• Experience with a client management database such as ETO, Salesforce, Apricot, Iris, etc. (ETO preferred)

Additional Information Required Upon Hire: Physical Demands of the Job

• Must be able to:
• Sit for extended periods of time.
• Frequent keyboarding.
• Extended work with computer
• Close, distance and peripheral vision

Important Notice:

Incomplete submissions will not be considered. Please, no phone calls. Please, principals only. Please, local candidates only (relocation is not provided).

About Jewish Family Service of San Diego
Jewish Family Service of San Diego is a client-centered, impact-driven organization working to build a stronger, more resilient community. For over 100 years, Jewish Family Service has been a trusted resource for the entire community, offering an array of services that are always life-changing, and often life-saving. At Jewish Family Service, we believe our employees are the backbone of our Agency. We strive to ensure that each employee is treated with dignity and respect. Our goal is your success. Come work at JFS and be our partner in Moving Forward Together. To learn more about JFS, please visit jfssd.org.

• Jewish Family Service is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.