• Health insurance
• Dental insurance
• Life insurance
• Vision plan
• Health savings and flexible spending account
• Disability coverage
• 401k plan with company match
• Paid time off, including paid vacation, holidays and sick time
• Staff member discount programs

The clinic supervisor contributes to the business success of Dental Associates providing effective leadership, development, direction, and oversight of clinic staff members and operations, and ensuring a productive work environment that results in the delivery of quality and cost-effective services that yield high patient outcomes.

• Provide work direction with clear responsibility for the coordination of resources to efficiently support day-to-day operations and the smooth flow of patients through the clinic
• Supervise staff activities to provide a consistent patient experience, ensuring appropriate hours of operation to meet the needs of patients and providers
• Fill in for Dental Service Representative or Dental Assistant to account for absenteeism or high-volume periods
• Coordinate the needs of doctors and serve as liaison between doctors and support staff to mediate and solve problem as necessary
• Resolve patient concerns, complaints and issues to promote patient excellence and staff engagement
• Use innovative and effective recruitment and retention strategies and coach staff in recruitment and retention techniques
• In collaboration and with direction from the Practice Manager or Assistant Practice Manager, prepare annual business plans and related deployment strategies
• Act as a change agent for continuous improvement results, utilizing lean principals and tools
• Participate in the development of the annual budget
• Ensure staff and patients' safety is maintained at all times

Requirements

• 3 years of experience in a multi-department supervisory role within healthcare strongly preferred
• Minimum 5 years’ DA or RDH experience strongly preferred
• General knowledge of dental terminology and dental assisting practices strongly preferred
• Demonstrated coaching and counseling skills with ability to supervise large number of staff in a fast paced unpredictable environment
• Ability to successfully collaborate with a variety of internal clients, identify programs and offer solutions
• Excellent interpersonal, communication and organizational skills. Ability to learn and practice new concepts quickly and mentor others.
• Demonstrated professional and ethical standards to gain and maintain credibility
• Must have ability to interpret a variety of technical information, governmental laws, regulations and labor contracts. Prior labor relations experience preferred.