Dentistry For Children is seeking Front Office Coordinators to join our team! We offer competitive compensation and a generous benefits package.

Do you love working with kids? Our team genuinely loves kids, so we work hard to create a safe, comfortable and fun experience for every one that walks through our doors, including our staff members! We focus on education and prevention, but we do it all in a playful space that fosters learning. Our team makes sure healthy always comes with a big dose of happy!

If you are a strong team player and looking for growth, we would love to meet you! Our ideal candidate would be positive, energetic, friendly and a quick learner. We have great benefits, team atmosphere, paid time off, great hours and more!

Job Responsibilities:

Front Desk Coordinator’s primary responsibility is to handle all front desk duties for the practice. The Front Desk Coordinator must ensure that patients, parents and/or guardians are the number one priority, whether it be over the phone or in person.

• Greets the patient with a smile, and accommodates patients’ needs in a comfortable and pleasant manner.
• Checks-in patients upon arrival at the office, as well as obtains necessary financial, personal, and or medical updates. Enters all information accurately into the patients’ chart.
• Checks-out patients upon completion of the appointment, schedules the next appointment(s) as needed and provides patients with any necessary documents, including treatment plans, receipts, school excuse notes, or appointment reminder cards.
• Ensures that the procedure codes are accurately entered into the ledger and that they match the patient’s router.
• Provides patients with a high level of customer service by answering the telephone promptly, communicating in a courteous and friendly manner and addressing patients’ needs and questions.
• Schedules appointments based on the Company’s scheduling guidelines and in accordance with the Business Unit rules. Makes outbound calls to patients to confirm appointments.
• Makes sure to confirm with the parents or guardians, whether on the phone or in office, where they heard about us to enter the appropriate referral information in the patient’s chart.
• Understands insurance benefits to effectively communicate to the patient. Follows the Company policies pertaining to collections and financial protocols.
• Maintains patient confidentiality through HIPAA compliance. Ensures any release of patient information is done in accordance with the Company guidelines.
• Understands how to work effectively within the office, partnering with Managers, Doctor(s), and other staff to maintain consistency and integrity within the Company.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Medical specialties:

• Pediatrics

Schedule:

• 8 hour shift
• Monday to Friday
• No nights
• No weekends

Experience:

• Dental office: 1 year (Required)
• Dental receptionist: 1 year (Required)
• Customer service: 1 year (Required)

Work Location: One location

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