IFS is a billion-dollar revenue company with 5000+ employees on all continents. We deliver award-winning enterprise software solutions through the use of embedded digital innovation and a single cloud-based platform to help businesses be their best when it really matters–at the Moment of Service™.

At IFS, we're flexible, we're innovative, and we're focused not only on how we can engage with our customers, but on how we can make a real change and have a worldwide impact. We help solve some of society's greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and accept that there are so many different perspectives in this world. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We're looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs.

If you want to change the status quo, we'll help you make your moment. Join Team Purple. Join IFS.

This position requires a dynamic, self-driven, technically savvy individual who wants to be a part of our customer relationship management team. This person is responsible for the successful deployment of the Astea Alliance solution for our customers. This person will manage all technical aspects of the systems implementation effort for their assigned projects (including application installation, technical configuration and integration design and deployment).

Essential Functions:

• Design and lead the technical implementation activities associated with the deployment of Astea Alliance Service Management Solution (15%)
• Conduct Integration Architecture review and integration design workshops for technical resources at customer site (15%)
• Document Technical Design information derived from design workshops and seek customer approval prior to the start of actual development (15%)
• Conduct application deployment sizing and performance tuning analysis (15%)
• Configure and troubleshooting applications hosted on MS Azure platform (10%)
• Conduct Window OS setup/configuration and MS SQL database optimization and troubleshooting activities as warranted (15%)
• Install and Configure Astea Alliance application on MS Windows based Servers (15%)

• Bachelor’s Degree in MIS, Computer Science, Engineering, Mathematics, Business Administration
• Possesses technical skills and knowledge to deploy an enterprise-grade internet based Field Service Management application.
• Skills to help architect, design, develop, deploy and maintain complex application platforms (servers, load-balancers, application security at data transport level). Person should have experience with large scale (multi-regional or global) enterprise application deployments
• Minimum of 2 years’ experience in data modeling and database design experience particularly with Microsoft SQL Server
• Familiarity with the development and deployment of distributed web application (.NET, DCOM) architecture
• Database management (MS SQL Server, Azure SQL, Oracle)
• Experience with Microsoft Azure or Amazon Web Services based application deployments
• Integration of enterprise server side technology with mobility solutions (iOS and Android Based Mobile Platforms)
• Familiarity with enterprise application framework ((Angular JS, .Net Framework, REST) Protocols(SOAP; HTTP, TCP/UDP)
• Familiarity with ETL or Business Intelligence Analytic tools
• Familiarity with Networking and security setup in context of potentially impacting application installation and configuration
• Middleware Integration with web services (eg. Biztalk, Scribe, Websphere, Web-logic etc.)
• Utilizing ETL tools associated with Business Intelligence Application Deployment Activities
• Manage platform and solution design issues to ensure system availability and to maintain optimal performance levels.
• Experience with SOA deployment architecture and concepts
• Willingness to travel within US and internationally (occasional) 25-30% of the time

Skills and Abilities

• Dynamic personality with excellent verbal and written communication skills with at least 3 years consulting experience
• Extraordinary personal time management skills with proven record of juggling multiple initiatives simultaneously
• Passion to train and lead system architecture design sessions to a distributed and diverse team of technical individuals
• Excellent interpersonal skills to work with clients, team-members and executives in a positive and professional manner

Note: This role profile serves to provide objective criteria for selecting a candidate who best fits the requirements. This document summarizes the main duties and responsibilities of the role and is not intended as an exhaustive list.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer