UBEO Business Services, the premier provider of business technology products and services, is seeking to hire a Digital Print & Imaging Operations Manager to join our team in Middletown, Connecticut.
UBEO is a distributor/servicer of document equipment and software solutions. Primary products include Xerox, Ricoh, Canon and Konica Minolta multi-functional equipment and Kyocera printers. UBEO specializes in electronic document management software and integrations.

Department: Operations
Reports To: Director of Print & Imaging
FLSA Status: Full Time / Hourly

Purpose
As a DPI; Ops Manager, you will be collaborative and inclusive part in helping our clients meet their print and imaging needs while being part of a fun, team-oriented culture. You’ll produce and finish large copy, print, litigation and scanning orders coming into our print facility using high volume digital print equipment. Accountable for daily operations of Print & Imaging team, production and logistics. Responsible for assessing talent, enforcing quality standards and creating procedural operations. Manages production expenses, client expectations and upholding UBEO standards.

Responsibilities

• Clearly communicates job expectations/consequences of direct reports by training, cross training, coaching, counseling, directing, evaluating the work of subordinates to increase their work output and work quality.
• Oversee the quality process of all jobs before, during and postproduction
• Create and follow production workflow using high volume digital print/scanning equipment
• Identify gaps/scope creep in service delivery and adjust process documentation to work within the client or Ubeo framework while ensuring financial responsibilities are met
• Communicate with sales, leadership, vendors regularly to meet customer deadlines
• Meet or exceed revenue and gross profit expectations
• Work with manager to improve productivity, processes, staffing, and any performance issues
• Motivates employees and recognizes their accomplishments in a timely manner leveraging the Ubeo Core Values
• Be flexible to perform other duties as assigned; may be client facing on sales calls

Supervision
Supervised: Reports directly to Director of Print & Imaging

Job Related Dimensions

• Digital print sales and process management experience preferred
• Team player, Exceptional communication skills, strong business work ethic, positive attitude and professional manner, very organized
• Ability to multi-task in a fast-paced environment and form business relationships with both internal and external customers
• Strong attention to detail

Strong communication skills – both verbal and written

Qualifications

• 5+ years of experience in a Digital Copy/Print/Scan environment
• 2+ of years leading a team
• Attention to detail and exceptional organization skills
• Experience managing multiple priorities, projects
• Ability to read & interpret instructions, identify problems/missing information and address them proactively
• Computer Skills: Microsoft Office (Access, Excel, PowerPoint, Word), Acrobat, Adobe Creative Suite, Publisher.

Physical Demands & Work Environment

• Ability to sit at desk for prolonged periods of time.
• Ability to talk on the phone and work with various computer tools and applications.
• Ability to type and compose written communication in various forms.
• Ability to operate a motor vehicle for travel to client sites.
• Ability to stand/walk for prolonged periods at times.
• Ability to lift 20+lbs on occasion.
• Must have a valid driver’s license and an acceptable driving record.
• Must have a reliable form of transportation.
• Regular, reliable, and predictable attendance is required.

UBEO offers a competitive compensation package. UBEO also offers an excellent benefits package which is a significant part of our employee's total compensation. We strive to provide a broad range of competitive benefits designed to meet your personal needs and priorities. Our comprehensive benefits package includes:

• Choice of medical, dental and vision plans that provide our employees and their families with high-quality healthcare, including orthodontia for both adults and child(ren)
• Generous Company Paid Health Reimbursement Account Options to defray deductible expenses
• Company paid life and accidental death and dismemberment insurance for you, your spouse and child(ren)
• Flexible Spending and Health Savings Account Options - Set aside pre-tax dollars to cover out-of-pocket expenses related to health or dependent care
• Voluntary coverages at low group rates including Aflac Insurance - In the event of death or disability, you can help protect your family against the loss of income with various types of insurance
• Pet Insurance, breathe easy knowing Nationwide has your pets covered
• Pre-paid legal coverage, access to experienced attorneys that can help you with any legal issue 24/7
• A generous wealth accumulation program will help you achieve financial security for retirement. We offer a 401(K) Plan w/ Match upon eligibility and Free Financial Counseling
• Generous vacation, holiday, and sick leave programs - as we believe that taking advantage of time away from work is essential for a well-balanced life

UBEO is an Equal Opportunity Employer and considers applicants for all positions without regard to age, sex, color, race, religion, national origin, disability, genetic information or predisposition, military/veteran status, citizenship status, marital status or any other group protected by applicable federal, state or local laws.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Relocation assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

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