Dining Reservation Representative (Japanese Bilingual Required) Job at Pleasant Holidays
Do you love to provide exceptional customer service? Are you able to work independently and handle a large volume of calls/emails? Then this job is for you!
We have amazing travel benefits! As a part of our team, after one (1) year of employment you will receive two (2) Travel Tickets annually which equates to $650 per ticket! You can fly anywhere in the world your heart desires! This is just one of our benefits we have to offer.
** Travel tickets increase as your seniority increases **
This position is based on the Island of Oahu and will working in our Sheraton Waikiki - Manor Wing Office. You must be living on island to be considered for the position. If interested, you must complete an online application.
We are now hiring a Central Dining Reservation (CDR) Representative to provide reservations assistance to the Marriott Complex restaurants and luaus. You will also be working closely with our guests to upsell and book their activities and tours while they are on the Island of Oahu. You will obtain reservations requests via phone, email or fax and book using either Al-desk, Atlas, FareHarbor or OpenTable ensuring to follow the specific rules for each outlet. Follow-up on phone/email messages. Japanese bilingual required - speak, read and write.
Salary: $16.50/hr + earning potential on commission
Status: Full Time (non-exempt); Must be available to work on the weekends
Qualifications :
Prior experience in sales and/or customer service (1-3 years, required)
Experience in working within the tourism/hospitality/travel field (highly preferred)
Exceptional sales and customer service skills (highly preferred)
Knowledge of the Hawaiian Islands (highly preferred)
Knowledge of the Tours and Activities we have to offer (training provided)
Ability to grasp customer requirements and cater to individual needs
Love for interacting with people from different cultures
Ability to take initiative, work independently and multi-task in a fast paced environment
Excellent verbal and written communication skills (required)
Basic computer literacy (required)
Basic math skills (required)
Experience using a POS system - Al Desk (preferred, training provided)
Experience using Atlas - (preferred, training provided)
Experience using booking systems - FareHarbor & Open Table (preferred, training provided)
Able to read, write and speak English fluently (required)
Able to read, write and speak Japanese fluently (required)
Benefits to working at Pleasant Holidays:
Pleasant Holidays is an Equal Opportunity Employer
Pleasant Holidays will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws
Please Note :
www.epokagency.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.epokagency.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.
We have amazing travel benefits! As a part of our team, after one (1) year of employment you will receive two (2) Travel Tickets annually which equates to $650 per ticket! You can fly anywhere in the world your heart desires! This is just one of our benefits we have to offer.
** Travel tickets increase as your seniority increases **
This position is based on the Island of Oahu and will working in our Sheraton Waikiki - Manor Wing Office. You must be living on island to be considered for the position. If interested, you must complete an online application.
We are now hiring a Central Dining Reservation (CDR) Representative to provide reservations assistance to the Marriott Complex restaurants and luaus. You will also be working closely with our guests to upsell and book their activities and tours while they are on the Island of Oahu. You will obtain reservations requests via phone, email or fax and book using either Al-desk, Atlas, FareHarbor or OpenTable ensuring to follow the specific rules for each outlet. Follow-up on phone/email messages. Japanese bilingual required - speak, read and write.
Salary: $16.50/hr + earning potential on commission
Status: Full Time (non-exempt); Must be available to work on the weekends
Qualifications :
Prior experience in sales and/or customer service (1-3 years, required)
Experience in working within the tourism/hospitality/travel field (highly preferred)
Exceptional sales and customer service skills (highly preferred)
Knowledge of the Hawaiian Islands (highly preferred)
Knowledge of the Tours and Activities we have to offer (training provided)
Ability to grasp customer requirements and cater to individual needs
Love for interacting with people from different cultures
Ability to take initiative, work independently and multi-task in a fast paced environment
Excellent verbal and written communication skills (required)
Basic computer literacy (required)
Basic math skills (required)
Experience using a POS system - Al Desk (preferred, training provided)
Experience using Atlas - (preferred, training provided)
Experience using booking systems - FareHarbor & Open Table (preferred, training provided)
Able to read, write and speak English fluently (required)
Able to read, write and speak Japanese fluently (required)
Benefits to working at Pleasant Holidays:
- Medical (with prescription)
- Vision
- Dental
- Flexible Spending Accounts
- Paid Time Off for Holidays, Vacation, and Illness
- Company paid Life Insurance
- Long Term Disability
- 401(k) Plan
- AFLAC Plans
- Travel Discounts on all Pleasant Holidays packages, Hotel Rooms, Car Rentals, Tours & Activities. Discounts apply to family members and friends too!
Pleasant Holidays is an Equal Opportunity Employer
Pleasant Holidays will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws
Please Note :
www.epokagency.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.epokagency.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.