JOB DESCRIPTION

POSITION SUMMARY:

The Server provides full-scope, hands on serving functions in the community Culinary Services Department.

Responsible in providing superior level of quality service and cleanliness at all times.

ESSENTIAL JOB FUNCTIONS:

1. Exemplify at all times Community standards of cleanliness, sanitation and organization.

2. Responsible for adhering to food quality, appearance and presentation standards at all times.

3. Exhibit dining room appearance and presentation standards at all times.

4. Exhibit serving standards of speed, accuracy, and efficiency.

5. Set tables and maintain work stations in proper order. Take order, provide service and requested items both graciously and courteously. Answer pertinent questions about menu items.

6. Clear dishes from tables during and after meal service, assist with dish washing, and reset tables.

7. Serve customers using proper serving etiquette and promote an inviting dining atmosphere.

8. Knowledge of diets provided and served correctly per Policy and Procedure.

9. Represent community in a warm and inviting manner, which creates a positive marketing environment.

10. Supports creating a culture where the business decisions made in this position, along with individual employee engagement, drive top-line revenue and occupancy.

GENERAL JOB FUNCTIONS:

Job Description – Server Page 1 of 5 © Rentals Rev. 8/2017

1. The Community embraces a culture of hospitality. To that end, all employees are expected as a condition of employment to practice the LCS Hospitality Promises™ in all interactions with residents, fellow employees, and guests:

• We greet you warmly, by name and with a smile.
• We treat everyone with courteous respect.
• We anticipate your needs and act accordingly.
• We listen and respond enthusiastically in a timely manner.
• We hold ourselves and one another accountable.
• We make you feel important.
• We embrace and value our differences.
• We ask, “Is there anything else I can do for you?”
• We maintain high levels of professionalism, both in conduct and appearance, at all times.
• We pay attention to details.

2. Observe and abide by all regulations to ensure that personal health information is protected during its collection, use, disclosure, storage, and destruction within the community; and to ensure only the minimum necessary information is known to function in this position.

3. Assure resident safety.

4. Follow written and oral directions.

5. Maintain confidentiality of resident and community information.

6. Complete assignments timely, completely and accurately.

7. Attend all in-services as assigned or requested.

8. Participate in interdisciplinary team and other community meetings as assigned or requested.

9. Consistently work cooperatively with residents, co-workers, physicians, families, consultant personnel and other ancillary service providers.

10. Observe all community safety policies and procedures.

11. Is observant of safety hazards and emergency situations, and reports to appropriate person or takes corrective action according to established procedures.

12. Come to work in a clean, neat uniform and consistently present an appropriate professional appearance.

13. Come to work as scheduled and consistently demonstrate dependability and punctuality, complies with attendance policy.

14. Assume accountability for data contained in the employee handbook.

15. Assumes accountability for compliance with Federal, State, and other regulations within scope of control and of which informed.

16. Observe infection control procedures.

17. Follow Residents’ Rights policies at all times.

18. Observe all community policies and procedures.

19. Accept assigned duties, instructions or correction in a cooperative manner, voicing concerns or disagreement in a professional manner through established chain of authority according to state procedures.

Job Description – Server Page 2 of 5 © Rentals Rev. 8/2017

20. Perform incidental housekeeping and maintenance tasks as may arise during the course of regular duties, in order to maintain a clean, safe, pleasant environment for residents, visitors and staff.

21. Perform all other related duties as assigned in an effective, timely and professional manner.

EXPERIENCE & EDUCATION:

• Minimum completion of sophomore year in high school required
• Experience in food service work preferred
• Experience in working with seniors preferred

Job Description – Server Page 5 of 5 © Rentals Rev. 8/2017

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Food provided
• Health insurance
• Paid sick time
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Evening shift

Weekly day range:

• Monday to Friday

Ability to commute/relocate:

• Burnsville, MN 55306: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Restaurant experience: 1 year (Preferred)

Work Location: In person

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