Director of Facilities Job at New York Sports Clubs and our Family of Brands
New York Sports Clubs and our Family of Brands Hicksville, NY 11801
New York Sports Clubs and our family of brands is a long-standing, dynamic fitness club brand with locations in the Northeast, Florida and Switzerland. We consider ourselves your local neighborhood gym! It is our goal to provide our members with fitness results, positive change and personal connections through innovative programming and knowledgeable staff.
Our mission is to “Improve Lives Through Fitness”. We work with passion and integrity, and we always treat others with appreciation and respect. We are a diverse community committed to being better today than we were yesterday, and better tomorrow than we were today. The New York Sports Clubs and our family of brands community is bonded by a common vision with the objective of being the employer destination of choice and strongest fitness brand. Our purpose is to help others be their best. We achieve this through our Five Agreements: Be welcoming, Listen with care, Learn from failure, Celebrate success, and Make excellence a habit every day.
ESSENTIAL FUNCTIONS
The Director Facilities Management will oversee the upkeep of the physical locations (Facilities, Fitness Equipment, Construction and club layouts) for multiple New York Sports Clubs and our family of brands. Individual is responsible for the management and supervision of the repair and maintenance staff. This includes Regional Facility Supervisors, in-house maintenance technicians and assessing the work of outside contractors. Director will also be responsible for the repair and maintenance budget. Continuously modeling and promoting the NYSC and our family of brands mission and values with pride and integrity.
- Personnel Management - Review, approve and assign all designated internal facility related work to in-house Supervisors and Maintenance Technicians.
- Outside Vendor Assessment - Identify and establish relationships with “key” outside vendors who will service locations (HVAC, Electric, Plumbing, etc.). Annual Evaluation/Assessment
- Communicate with field teams - Director would meet and communicate (via email and phone) with District Managers and managers for all maintenance related issues.
- Review and audit Fresh Desk ticking system to ensure we are addressing facilities issues in a timely manner.
- Coordinate the training of new Maintenance Supervisors Technicians based on jobs assigned.
- Develop a plan to assess skills of each Maintenance Technician bi-annually.
- Technology – Able to utilize Service Desk and Oracle software.
- Quality Assurance - Conduct site visits to each designated NYSC location. Check to determine repair and facility needs.
- Review and assess the current equipment and layouts to update floor plans and finding of spaces.
- Additional duties as assigned.
TECHNICAL KNOWLEDGE
The individual must possess the following technical knowledge.
- Ability to exercise sound judgment when identifying and assessing club maintenance needs.
- Knowledge of electric, fitness equipment, plumbing, HVAC and audio-visual systems.
- Ability to evaluate major mechanical systems and assess any potential maintenance issues.
- Project coordination and scheduling.
- Vendor evaluation abilities – (evaluate bids, estimates and invoicing).
- Make recommendations for the enhancement/specifications for material used within New York Sports Clubs locations.
- Basic knowledge of architectural drawings as well as mechanical, electrical and plumbing.
- Technology: computer literacy: Spreadsheet, Microsoft Excel, Microsoft Word
- Financial – Ability to interpret club budgets and to provide recommendations.
- Administration – Understanding the function of the accounting and payroll departments.
SPECIFIC JOB KNOWLEDGE, SKILL, AND ABILITY
The individual must possess the following knowledge, skills, and abilities.
- Thorough planner with excellent organizational and time management skills.
- Excellent communication skills both oral and written.
- Ability to interact professionally with corporate staff/landlords/club management, etc.
- Positive managerial attitude and proven leadership ability.
- An understanding and commitment to all aspects of customer service.
- High standards regarding club/site cleanliness and presentation.
- Safety consciousness – OSHA Certification preferred.
QUALIFICATIONS & EXPERIENCE
- All candidates must have experience in repair and maintenance, project management / construction (5 years) – Identifying problems and providing solutions.
- Four years college degree preferred but not mandatory.
- Experience working with computer systems and navigating through work screens.
- Ability to proficiently use our POS and membership system, timekeeping any other computer programs required to meet the business needs of the customer and NYSC.
- Physical demands include ability to lift up to 20 pounds with or without reasonable accommodations, walk through all areas of the club, climbing stairs (where applicable), and bending and lifting (e.g., picking up towels, restacking weights, moving equipment as needed). The company reserves the right to change them as business needs require and that jobs may require other tasks as assigned to the employee by the company.
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