Benefits

• Health Insurance
• Dental and Vision
• Paid Time Off
• 401K
• Parking and Metro Reimbursement
• Travel Perks and Benefits
• Recognition and Rewards
• Growth Opportunities
• …and much more!

Job Summary

The Director of Group Accounts is responsible for proactively soliciting and booking group meetings/revenue opportunities from their assigned territory. The primary intent of the position is to drive group sales from specified geographic territories for the hotel from a designated market. Researches, solicits, and qualifies business opportunities. Provides client proposals, negotiates, and closes business opportunities according to the hotel’s designated booking parameters.

Job Specific Tasks

• Sales and Marketing
• Conducts targeted account research to determine potential.
• Responds in a timely manner to incoming business opportunities
• Ensures business booked is within hotel parameters.
• Solicits and qualifies new accounts whose profile meets hotel needs
• Proactively identifies, qualifies, and solicits new group business to achieve personal and hotel revenue goals while maintaining brand integrity.
• Maintains the ins and grows business of existing accounts.
• Identifies and develops new markets.
• Understands competitors’ strengths and weaknesses and effectively sells against them.
• Works collaboratively with on and off – property sales channels (e.g., CSO, Market Sales, Global Sales Organization) to ensure sales efforts are coordinated, complementary and not duplicative.
• Effectively develops and strengthens relationships with new and existing customers to expand group sales opportunities. Examples of activities include sales calls, entertainment, FAM trips, trade shows, etc.
• Proactively manages relationships with multiple contacts in assigned market accounts.
• Effectively manages and develops relationships with key internal and external stakeholders.
• Effectively utilizes sales resources and administrative/support staff.
• Hotel Communication – Coordinates with hotels for site inspections. Updates hotels on the status of their accounts and pending business and ensures follow-through and property “buy in” on customers service needs.
• Develops correspondence, manages opportunity details and proactively develops customer solutions.
• Maintains accurate and up to date account data and reporting using account management system.
• Processes all business correspondence within acceptable time limits. Creates proposals/contracts and other related booking documentation as required. Manages and maintains account files.
• Effectively manages business opportunities and maximizes revenue.
• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply, and demand etc. and knows how to sell against them.
• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.

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