Director of Human Resources Job at Ford Ice Center (Mid Ice)
Job Title: Director, Human Resources
Department: Ford Ice Center in Bellevue and Antioch, TN
Status: Exempt
Job Reports To: Vice President & General Manager, Ford Ice Centers and Vice President of Human Resources, Nashville Predators
Perks of the Job:
In addition to health insurance benefits and a company matching 401K program. full-time permanent employees of the Nashville Predators and entities are currently eligible to receive the following perks: competitive pay, referral bonuses, access to event pre-sales, Nashville Locker Room (pro shop) discount, premium pay for overnight shifts, 19+ days of paid time off each year, Ford Ice Center programming discount, on demand pay, and bonus potential.
Department: Ford Ice Center in Bellevue and Antioch, TN
Status: Exempt
Job Reports To: Vice President & General Manager, Ford Ice Centers and Vice President of Human Resources, Nashville Predators
Perks of the Job:
In addition to health insurance benefits and a company matching 401K program. full-time permanent employees of the Nashville Predators and entities are currently eligible to receive the following perks: competitive pay, referral bonuses, access to event pre-sales, Nashville Locker Room (pro shop) discount, premium pay for overnight shifts, 19+ days of paid time off each year, Ford Ice Center programming discount, on demand pay, and bonus potential.
Major Responsibilities/Activities:
- Manage all Human Resources functions for Ford Ice Centers, including but not limited to:
o Employee relations (avg. 20 FT staff, and rotating part time staff)
o Training and education
o Compliance
o Performance management
o Workers’ compensation
- In conjunction with Director of Recruiting and Development, oversee recruiting and onboarding process for all Ford Ice Center employees.
- Employee Relations: Identify potential employment related issues and promptly inform the Vice President of Human Resources and conduct and thoroughly document investigations as needed. These issues include but are not limited to the following:
o Payroll
o Time Punch Entry
o Work-related injuries
o Conflicts of interest
o Harassment, discrimination, retaliation, workplace violence
o Other employee concerns
- In conjunction with the Vice President of Human Resources, administer corrective actions for Ford Ice Center staff, and, where applicable, process terminations for staff, which includes but is not limited to completing necessary paperwork, gathering documentation, and updating internal records/systems.
- Educate Ford Ice Center staff regarding benefits and total rewards offered to full time employees, and respond to inquiries pertaining to company benefits, including but not limited to claims, network, ID cards, and carrier access.
- Track and manage all training for Ford Ice Center staff, including but not limited to: annual harassment prevention training, safety trainings, incident reporting, reasonable suspicion and CPR, routing appropriate documentation to Bridgestone Arena for filing.
- Manage workers compensation process for all Ford Ice Center employees, which includes but is not limited to: reporting and filing claims, processing and tracking paperwork, and gathering internal documentation (incident report, witness statements, return to work releases, etc.).
- Assist HR with annual company-wide performance management and review process, as well as the annual open enrollment process.
- Develop, plan and execute engagement activities for employees of Ford Ice Center (e.g. holiday events, employee appreciation, team building, etc.).
- Educate Ford Ice Center staff regarding the Company’s 401k retirement plan and facilitate online enrollment and communication to payroll for deduction purposes.
- In conjunction with Vice President of Human Resources and legal counsel, manage ADAAA accommodation process.
- Track, respond to and file all resumes and applications.
- Process verifications of employment for all FIC employees in a timely manner.
- Manage and track all FIC-specific trainings, including but not limited to front desk procedures, opening/closing duties, cash handling, locker room policies, incident reporting and others, ensuring that training logs and acknowledgements are obtained and personnel records are updated to reflect training completion.
- Oversee Manager of Human Resources for SS&E, providing guidance, coaching, assistance and support as needed for HR-related items at SS&E and F&M Bank Arena.
- Track part time employee of the month nominations and prizes; report any prizes with cash value to payroll for taxation purposes.
- Attend weekly staff meetings with FIC management as well as weekly meetings with HR and legal at Bridgestone Arena.
- Perform other duties as assigned by management.
Minimum Requirements:
- B.A. from accredited college or university required, concentration in Human Resources preferred.
- A minimum of five to seven (5-7) years of relevant experience in Human Resources.
- Two to three (2-3) years of prior supervisory experience and demonstrated excellence in managing one or more HR professionals.
- Prior experience handling employee relations matters is required.
- Proficient in all Microsoft programs (Excel, Word and Access).
- Familiarity with cloud-based payroll/ HR software required.
- Demonstrated understanding of employee classifications (FLSA status, independent contractor, etc.)
- Strong organizational and time management skills.
- Self-starter with ability to work autonomously and with little oversight.
- Must be extremely detail oriented.
- Ability to work with sensitive data and maintain strict confidentiality at all times.
- Ability to routinely travel between both Ford Ice Centers.
- As a condition of employment, qualified applicant will be subject to a background check, including a criminal history check, driving history and character references.
- Possess a valid driver’s license, possess a suitable driving history and be insurable by our insurance carrier (without conditions).
Physical Requirements and Work Conditions:
- Physical activities include sitting, walking and standing for prolonged periods of time, as well as bending, squatting, climbing stairs, kneeling, twisting, lifting, grasping, balancing and handling of materials.
- Ability to speak and communicate clearly with others.
- Must be willing to work in cold temperatures.
- Lifting requirements – must be able to lift a minimum of 20 lbs.
- High finger dexterity.
- Excellent speaking and listening skills, requiring the perception of speech.
Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instruction or assignments.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
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