Senior Director of Mental Health

Be the reason a child thrives

www.all4kids.org

Have you set a New Year’s resolution for 2023 yet that involves switching careers and making a change in a child’s life? Then look no further; dance your way into a new career at Children’s Bureau! From weekly virtual employee engagement events that range from stretch and meditation to staff dance offs; Children’s Bureau is the place for you!

Here at Children’s Bureau, we see the value in everyone! We are passionate about building and sustaining an inclusive and equitable working environment for all employees. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design and deliver solutions.

• Did you know that Children’s Bureau was selected as one of the Best Places to Work and was rewarded the DEI Non-profit of the Year Award this year by the Los Angeles Business Journal?
• Did you know that Children’s Bureau won the global BEST award for Children’s Bureau University for two years in a row?
• Looking for exceptional benefits such as medical, vision, dental, 401(k), life insurance and a Flexible Spending Account?
• Did you know you would be eligible for the Public Service Loan Forgiveness (PSLF)?
• Are you looking to be a part of an organization that cares about employee wellness by giving you 13 paid wellness days and 12 paid holidays per year?

Learn more about your job:

The Regional Director of Mental Health has overall responsibility for the management and administration of the agency’s Mental Health Program under the guidance and direction of the Senior Director Mental Health. This position will cover a certain geographic area of the CB mental health program. This position includes supervision of supervisors at assigned sites, including development of program services and professional staff. In addition, this position is accountable for local staff performance of services rendered and clients served.

Duties and Responsibilities:

Organizational Responsibilities:

• Ensure that Diversity, Inclusion & Equity (DEI) and Trauma Informed Resilience Oriented Community (TIROC) practices are infused throughout the programing.
• Ensure that the program(s) have accurate Key Performance Indicators (KPI), Continuous Quality Improvement (CQI) project goals, Critical Goals and Impact Goals that meet the mission and vision of Children’s Bureau.
• Review complaints and grievances and make necessary reports (monthly program report) during CQI committee.
• Develop and maintain a good working rapport with inter-department personnel, as well as other departments within the organization to assure that the department services and activities can be properly maintained to meet the needs of the clients we serve.
• Review department policies, procedures, manuals, job descriptions, etc., at least annually, and participate in making recommended changes and ensure that program is always compliant with Council of Accreditation (COA) standards.
• Maintain CONFIDENTIALITY of all pertinent to client care information to assure clients' rights are protected.
• Represent the organization as ambassadors and experts in the field with external stakeholders, partnering agencies, and governmental entities.
• Develop a culture within the program of learning and embed the Continuous Quality Improvement within all areas of the work.

Leadership Responsibilities:

• Will ensure the mentorship of direct reports and program staff.
• Ensure that all aspects of programming and day to day duties are linked to impact.
• Develop a culture of innovation with staff and program.
• Embed the concepts of critical thinking skills within the culture of the program and staff.
• Interpret organizational/department policies and procedures to staff, and clients as necessary.
• Directly development and maintain of the program’s budgets.
• Directly develop the onboarding, retention, and recognition plan to ensure that all program staff have the tools to be high impact leaders.
• Directly assist in the recruitment, selection, and training of competent department staff.
• Maintain an excellent working relationship with external stakeholders, state licensing, and government entities.
• Create a strong partnership with People Support Services to ensure a healthy culture within the department.
• Set clear programmatic direction and vision. Meet with department staff on a regularly scheduled basis and give guidance as it pertains to operation of the department, identifying and correcting problem areas, and/or the improvement of services.
• Determine departmental staffing, evaluate employee performance, Salary recommendations, hiring terminations, transfers, etc.
• Serve on various committees of the organization as required and as appointed by Chief Program Officer.

Program Responsibilities:

• Provides general supervision to all staff assigned to program, including regarding recruitment, selection, training, performance evaluation, discipline, etc.
• Assists and informs program supervisors in leadership matters pertinent to their sites. Leads supervisory group supervision monthly.
• Meets regularly with Program Managers and Program supervisors regarding operational concerns for each site.
• Manages access and utilization of services, ensuring that the quality of care is commensurate with LA County and State expectations.
• Participates in overall program planning, development, and quality control.
• Ensures compliance with administrative policies and county/state laws, regulations, and guidelines. Ensures that all documentation is following state and federal standards.
• Oversees mental health security and privacy protection
• Oversees development of mental health electronic health record system
• Reviews budgetary issues. Ensures that all programs are producing at or above expected levels. Provides Program Supervisors with continuous feedback regarding their program goals and strategies to meet contract obligations.
• Represents agency in networking with local organizations. Maintains awareness of service delivery changes that are proposed in the mental health system and modifies Children’s Bureau’s mental health service delivery accordingly.
• Anticipates system changes and leads organization in meeting challenges

General Responsibilities:

• Provides general supervision to all staff assigned to program including regarding recruitment, selection, training, performance evaluation, discipline, etc.
• Assists and informs local program supervisors in leadership matters pertinent to their sites.
• Meets regularly with local Program Managers and Program supervisors regarding operational concerns for assigned sites.
• Participates in overall program planning, development and quality control for mental health programs
• Ensures compliance with administrative policies and county/state laws, regulations and guidelines. Ensures that all documentation is following state and federal standards.
• Ensures mental health security and privacy protection (HIPAA, etc.) adheres to agency policies.
• Assists with overseeing the development of mental health electronic health record system
• Reviews budgetary issues specific to assigned sites and ensures that the Mental Health department is on track for producing at or above expected levels. Provides local Program Supervisors with continuous feedback regarding their program goals and strategies to meet and enhance contract obligations.
• Represents agency in networking with local organizations. Maintains awareness of service delivery changes that are proposed in the mental health system and works with the Director of Mental health to modify Children’s Bureau’s mental health service delivery accordingly.
• Anticipates system changes and assists the Director of Mental Health in leading organization in meeting challenges.
• Other related duties as assigned.
• Assists Director in managing Mental Health budgets and capital planning
• Use common sense judgement when making suggestions and assessing situations while balancing compliance requirements.
• Maintain positive communications with all agency staff, clients, and volunteers
• Exercise good judgment in performance of duties and responsibilities
• Support existing agency policies, principles, and mission
• As a mandated reporter, must follow child abuse reporting guidelines and report all suspicions of child abuse and/or neglect.

What you will need to bring:

Work Experience

• 6-8 years previous related advanced management and supervisory responsibility

Education, Professional Training, Technical Training or Certification

• Master’s degree or PHD in related human services field from an accredited four-year college or university required
• LCSW or MFT licensed with BBS or Licensed Clinical Psychologist licensed with the BOP required
• Two years post licensure and ability to supervise associates per BBS regulations.

Knowledge/Skills

• Advanced knowledge of LAC DMH and Federal and State laws
• Ability to work in a multi-cultural environment
• Time Management Skills and effective Interpersonal Skills
• Maintains confidentiality in matters of agency operations, personnel, and clients.
• Demonstrated management skills and success supporting major initiatives to a successful outcome.

Job Type: Full-time

Pay: From $120,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Schedule:

• 8 hour shift

COVID-19 considerations:
Mandatory vaccination policy.

Education:

• Master's (Required)

Experience:

• Time management: 1 year (Preferred)

License/Certification:

• Licensed Psychologist Credentials (Preferred)
• LCSW (Preferred)

Work Location: One location

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