About the Position

Directs operational activities for national customer warehouse sites via partnerships with site general managers. Acts as a liaison between the organization and client, manages complex customer relationships, and is responsible for analyzing and identifying value-added services that match customer needs with solution selling. The position drives long range plans for customer sites to obtain optimum efficiency and economy of operations, while maximizing profits. Significant travel required.

Functions

• Identify new business opportunities and grow business revenues and margins with existing customers.

• Build a strong relationship with customer key contacts through listening and understanding our customer’s environment.

• Develop customer profile with business issues, opportunities, information flow, competitor environment, review process, contract, etc.

• Present complete proposals and value solutions for our customers.

• Leads implementation of company programs.

• Reviews tactical aspects of business profile, indexes, KPI results and other data to up-sell additional solutions.

• Uses Lean Six Sigma tools to make decisions and improve operational efficiency.

• Coach and develop personnel in Kenco operations, emphasizing training and projects.

• Require corrective action plans and accountability from the sites.

• Establishes measurements that positively impact safety, quality and financial performance.

Qualifications

• Bachelor’s degree required; M.B.A. preferred; preference given to candidates with 10+ years’ supply chain management expertise

• Prefer Lean Six Sigma and/or Supply Chain certification or training

• Prefer previous experience within an FMCG environment with specific knowledge of AIB/SQF/FDA regulations.

• Understanding of supply chain strategies.

• Strong customer relationship skills; ability to balance and manage customers’ expectations while aligning with corporate goals.

• Strong problem-solving ability, planning/organization skills, and decision-making ability.

• Ability to communicate and articulate professionally, in both speech and writing.

• Interpersonal influence skills

• Ability to be flexible and adapt to changing priorities.

• Understanding of and ability to control HR costs and growth.

• Proactive approach to employee relations issues.

• Detailed knowledge and grasp of financial practices and accounting.

• Ability to set policy and procedures.

• Ability to lead others effectively utilizing a team approach.

• Willingness and ability to travel frequently.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)